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NEUTROGENA® HYDRO BOOST WATER GEL

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1 2 3 4 5 4.63 of 5

Breakdown

5
406
4
85
3
15
2
13
1
11

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Product Ratings & Reviews (530 reviews)
1 2 3 4 5
530 reviews 95% recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
4.6
1 - 8 of 530 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 days 16 hours ago

Senior with Hydrated Skin!

Review Questions: 
Gender: Female
Review Text: 
I am a senior citizen (age 65), who doesn't like putting greasy products on my face. This is so light, and absorbs so easily. Keeps my face hydrated all day. Love it! I just learned that they have an unscented version, and since I am allergic to fragrance, I can't wait to give that a try.
Nickname: 
Cookie 10
Location: 
Los Angeles, CA, USA

Cookie 10 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
3 days 7 hours ago

Shocked

Review Questions: 
Gender: Female
Age: 18 to 24 years old
Review Text: 
I have combination oily skin. I bought it few days ago, I was shocked about how my t-zone not getting oily like my other moisturizer. I'm wondering is it because this moisturizer is so hydrating? Because face producing oil because it lack of hydration. The only con was I don't like the scent. But will definitely continue using this product.
Nickname: 
estheralways
Location: 
Malaysia

estheralways Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 hours ago

Amazing!

Review Questions: 
Gender: Female
Review Text: 
I recently purchased this product at my local drugstore and decided to test it on my face right away. I washed my face with the Hydro Boost gel cleanser and rubbed the water gel all over my skin. It felt very light and didn't make my skin feel oily. My skin is sensitive and a tiny bit dry and most lotions burn my skin as I use them but this one did the complete opposite! My skin has never felt smoother and is very soft to touch. I would totally recommend this product. Thanks Neutrogena!
Nickname: 
notsoaveragegirl
Location: 

notsoaveragegirl Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 17 hours ago

Great Product

Review Questions: 
Gender: Female
Age: 35 to 44 years old
Review Text: 
I have been using this product for about a month now and I absolutely love it!! Thanks Neutrogena!!!
Nickname: 
London19
Location: 
Nashville, TN, USA

London19 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care Center 1 week 15 hours ago
Thank YOU for sharing how much you love it with us ❤️
Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

I wanted to love it

Review Questions: 
Gender: Female
Age: 25 to 34 years old
Review Text: 
Just bought this recently as a friend recommend it to me. Water gel sounded like a great way to hydrate my face. Even tho I think it's working in that way I don't like the burning feeling and redness it gives me after I put it on. I'm thinking it might be the fragrance because I usually don't use very perfumed things on my face. I also didn't like how it didn't have a seal when I bought it therefore it makes it easy for people to possibly dip in it before I buy it. I really wanted to love it!
Nickname: 
JessAbaby
Location: 
NY, USA

JessAbaby Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 week 16 hours ago
Hi there! We’re so sorry to hear our Hydro Boost Water Gel caused redness and burning on your skin and we’d appreciate the opportunity to see what we can do to help. When you have a moment, please give us a call at 1-800-582-4048 between the hours of 9AM – 5:30 PM ET, M-F. We hope to hear back soon!
Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

Does Complete Opposite

Review Questions: 
Gender: Female
Age: 18 to 24 years old
Review Text: 
This product is terrible. Whether you order online or buy in store it comes in a jar without a plastic piece over it to peel off. It's very smooth, but it dried my skin and left dry patches all over. I would put it on after my moisturizer and wake up with a flaky dry face. It also made me break out. DON'T BUY THIS.
Nickname: 
vmi915
Location: 
Pittsburgh, PA, USA

vmi915 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena Team, Customer Service 1 week 1 day ago
Thank you for bringing this to our attention! We're sorry to hear about your experience, as we wouldn't expect this while using our product. We'd like to learn more to see how we can help. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!
Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 days ago

Amazing Product

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I just bought this recently because it was recommended to me by a friend. I have sensitive combination skin. I couldn't believe how smooth and hydrated my skin is! The dry spots are no longer dry without feeling like the product is just sitting on top of my skin and the oily parts aren't greasy. I love it!
Nickname: 
CelWhite13
Location: 

CelWhite13 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 week 3 days ago
It sounds like you have a great friend, CelWhite13!
Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 days ago

Wanted to love

Review Questions: 
Gender: Female
Age: 55 to 64 years old
Review Text: 
I purchased the Hydro Boost Gel about a week ago based on all the great reviews and was looking forward to the same positive results. While it did feel wonderful going on my skin, I suppose the fragrance was an irritant and caused redness after a few uses. Disappointed. I do love the Ultra Gentle Hydrating cleanser though!!
Nickname: 
Karen I
Location: 
Missouri

Karen I Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 week 3 days ago
Thanks for giving our Hydro Boost a try, Karen I! It sounds like this version might not have been the best match for your skin, but we do have a fragrance free version that might suit you! We'd love to see how we can make up for your experience, so please give us a call at 1-800-582-4048 Monday - Friday, between 9:00AM and 5:30PM EST. Can't wait to chat!