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NEUTROGENA® RAPID WRINKLE REPAIR® Night Moisturizer

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1 2 3 4 5 3.98 of 5

Breakdown

5
180
4
78
3
22
2
12
1
47

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Product Ratings & Reviews (339 reviews)
1 2 3 4 5
339 reviews 80% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.0
1 - 8 of 339 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 days ago

Burnt Skin

Review Questions: 
Gender: Female
Age: 45 to 54 years old
Review Text: 
I bought this product about a month ago. With 3 week use I started to discover dark burnt lines above and under my eyes. Reaction caused itchiness and pain. I do not recommend buying this moisturizer. This has damaged my skin, how do I recover from this ?
Nickname: 
Location: 
New Jersey

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 week 3 days ago
Hi there, and thank you for making us aware of your experience with our Night Moisturizer! We're really surprised to learn about how your skin looked after using this for a few weeks, and so we'd like to take some time to fully understand what's been going on. When you get the chance, please call us at 1-800-582-4048, Monday - Friday, between 9am and 5:30pm ET with your email address, and we'll be happy to follow up. Thank you.
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 4 days ago

Skin irritation

Review Questions: 
Gender: Female
Age: 55 to 64 years old
Review Text: 
I bought this last week and I have used it at night like it said, now I have redness and its dry and itchy is 2 spots on my face...I think Im going to go a few days to see if it goes away...
Nickname: 
Location: 
Virginia

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena US, Consumer Care 3 weeks 3 days ago
Hi there, we're very sorry you experienced this while using our product. Please give us a call at 1-800-582-4048 M-F between the hours of 9A-5:30P ET. Thank you and have a great day!
Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 11 hours ago

My poor face!

Review Questions: 
Gender: Female
Age: 35 to 44 years old
Review Text: 
Been using this product for nearly 2 weeks now and my skin is in such bad shape. Severely dry and itchy with red flaky patches all over my face. This is my first time using Retinol, is this normal?
Nickname: 
Location: 
Pennsylvania US

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Care Center 3 weeks 6 days ago
That is definitely not normal, and not an outcome we’d expect with one of our products! We’re sorry to hear about your experience and we’d like to learn more. Please call us, our number is 1-800-582-4048, we’re here Monday – Friday from 9:00 AM – 5:30 PM ET. Make sure to share your review profile name so we can link your review to your call. We look forward to hearing from you!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Ouch!

Review Questions: 
Gender: Female
Age: 45 to 54 years old
Review Text: 
I was excited to try this product - bought it for the new year - new me - new beauty regimen. The 1st application burned a bit- thought maybe, it’s just working deep to rid wrinkles and smooth skin, but now day nine in - my under eyes are puffy and red. Going to take a break for a couple days and see what happens.
Nickname: 
Kjrat821
Location: 
Nashua, NH

Kjrat821 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Customer Service 1 month 1 week ago
We're very sorry to hear that! We'd like to look into this, so please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

LOVE IT!

Review Text: 
This is the best night moisturizer I've ever used! (I'm in my late 50's and have tried a LOT.) I live in a very dry climate and need a moisturizer that's rich - not greasy. This is it! My skin if softer and smoother since I've begun using this moisturizer.
Nickname: 
L from CO
Location: 

L from CO Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Honestly, I blinked several times, amazing results

Review Questions: 
Gender: Female
Review Text: 
After several days I was amazed at what I was seeing, great product.
Nickname: 
valerie75
Location: 
Indianapolis, Indiana

valerie75 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

Its really bad. It makes my face swollen

Review Questions: 
Gender: Female
Age: 25 to 34 years old
Review Text: 
I bought the Neutragena Rapid Wrinkle Repair. I used it for few times. After that, my face become resdish. I feel burning sensation and itchiness on my face. Now my face is swelling, and its really bad in my eye area. Its all swelling. I do not recommend this!
Nickname: 
Msmarose
Location: 
Washington

Msmarose Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 month 2 weeks ago
We're very sorry to hear about this experience you've had with our product and we'd like to see how we can help. Give us a call at 1-800-582-4048, Monday - Friday from 9 AM to 5:30 PM ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 days ago

burn under eyes

Review Questions: 
Gender: Male
Age: 25 to 34 years old
Review Text: 
I bought the Neutrogena rapid wrinkle repair and started applying it. On the 1st day,I experienced a tingling sensation.I comforted myself thinking the product is working.But on the 2nd day of applying, the skin under my eyes burnt giving a reddish look with a additional line under my eye. I am very disappointed.Please recommend on how to treat the affected area
Nickname: 
R0001
Location: 
st louis

R0001 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 2 months 1 day ago
Hi there - we're so sorry to hear this! We wouldn't expect something like this from our Rapid Wrinkle Repair Night Moisturizer, so we want to learn more and help in any way we can. Please call us at 800-582-4048; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!