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NEUTROGENA® Oil-Free Acne Wash Pink Grapefruit Foaming Scrub

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96
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60
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190

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Product Ratings & Reviews (551 reviews)
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551 reviews 52% recommend this product Write a review

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1 - 8 of 551 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 6 days ago

Greatt

Review Questions: 
Received as a Free Sample: No
Gender: Female
Age: 13 to 17 years old
Review Text: 
Great !! I love it so much it worked great with my face I hope I get a sample I just bought it
Nickname: 
Ayye
Location: 
Texas

Ayye Ratings

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1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 days ago

Skin is rougher, dry, and (?) pores got bigger!

Review Questions: 
Skin type: Combination
Gender: Female
Review Text: 
The first night i tried it, it was okay. The next day my skin had gotten slightly rougher, but there was no peeling at all. A few more days, and now i have dry spots and peeling on my face! I examined myself in the mirror and i notice that my pores have gotten huge compared to before, but it could also be because of the charcoal pore strip i tried for the first time a couple of days ago. After you use the cleanser, there is a burning sensation, and even the grapefruit moisturiser doesn't calm it down????
Nickname: 
pocahontas
Location: 

pocahontas Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 2 months 1 day ago
Pocahontas, thanks for the detailed review. Your feedback is always helpful to our team to see what changes need to be made in case a product doesn't work as expected. Please give us a call at 1-800-582-4048 Monday-Friday between 9AM-7PM ET to learn more about the products you purchased and your experience. We're here to help so we hope to speak with you. Thank you.
Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

Skin blotchy, red, itchy and peeling

Review Questions: 
Skin type: Dry
Gender: Female
Age: 35 to 44 years old
Review Text: 
I have been using Neutrogena products for years but this product is awful. After deciding to give it a try my face is horribly blotchy, peeling and overall just looks horrible. I thought possibly it was just me and a bad reaction but after reading reviews of others with same problem,I believe it's the product itself. This one should be removed from shelves.
Nickname: 
Heather58
Location: 

Heather58 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 2 months 6 days ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

Weird but good

Review Questions: 
Skin type: Combination
Gender: Female
Review Text: 
I am a teenage girl and I constantly get acne. When I started using this it worked great for my whole face except my nose. My mom always said that it gets worse before it gets better so maybe my nose will get better in a little while. Also, I LOVED the smell and it made me feel good.
Nickname: 
Wave79
Location: 

Wave79 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 2 months 1 week ago
Thanks for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

I always go back to this cleanser

Review Questions: 
Skin type: Combination
Gender: Female
Review Text: 
I try new cleansers all of the time and this one always clears up my acne.. I'd suggest to use this at least 3 times a week and get another cleanser as well
Nickname: 
Neutrogenalover
Location: 

Neutrogenalover Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

My skin is itchy

Review Questions: 
Skin type: Combination
Gender: Female
Age: 25 to 34 years old
Review Text: 
Istarted using this product on Thursday morning 20/04 i developed a very itchy rash all over my face i am very disappointed as i was so excited about your product so basically i have just wasted my money and ruined my face which was smooth and had no itchiness.
Nickname: 
Siziba
Location: 

Siziba Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 3 months 3 weeks ago
Hi Siziba. We appreciate you letting us know about this. We'd like to speak with you to learn more. Please give us a call at 1-80-582-4048. We're available Monday through Friday 9am to 7pm ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

Product Caused Redness and Burning

Review Questions: 
Skin type: Dry
Gender: Female
Age: 18 to 24 years old
Review Text: 
My local grocery store ran out of my typical cleanser (the all-in-1 acne daily scrub) so I decided to try this one. After just one use I knew something was wrong. I tried it again the next morning and it left my entire face red. It also made my skin feel like it was burning and was very painful. After a day my skin actually started to peel. It took weeks for my skin to get back to normal and because of the pain and burning I couldn't wash my face or apply makeup.
Nickname: 
ktoth
Location: 

ktoth Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 4 months 3 weeks ago
Thank you for writing this review. We wouldn't expect this product would cause redness, burning, pain, or peeling. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM EST. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
5 months 2 days ago

WOW!!

Review Questions: 
Skin type: Combination
Gender: Female
Age: 35 to 44 years old
Review Text: 
My daughter and I just love it! My skin is not oily so I use the Neutrogena oil free grapefruit moisture lotion afterwards and my face is so smooth and my pores have become very small. My daughters acne is finally under control.
Nickname: 
Mscarolyn
Location: 

Mscarolyn Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 5 months 1 day ago
We're so glad to hear you're both enjoying the product! We'd love to learn more about how it works for you. When you get a chance, please give us a call at 1-800-582-4048. We're here from 9AM to 7PM ET, Monday through Friday. We hope to hear from you soon!