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NEUTROGENA® Oil-Free Acne Wash Pink Grapefruit Foaming Scrub

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Product Ratings & Reviews (537 reviews)
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537 reviews 273 out of 537 (51%) recommend this product Write a review

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1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

This product keeps my skin clear

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Combination
Review Text: 
I never write reviews for products but this face wash is my favourite and most essential product. I have been using solely this face wash for 2 years. It does dry my skin out a little bit but I found that using a very small amount of the face wash and diluting it with water helps. The only thing I would say may not be so great is that when I run out and dont buy another bottle for a week my acne comes back in trouble spots and its unbearable.
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star1
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star1 Ratings

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Client Responses: 
Response from Johnson and Johnson, NEUTROGENA, Consumer Service 1 month 3 weeks ago
We love to hear that the Oil-Free Acne Wash Pink Grapefruit Foaming Scrub is helping to keep your skin clear! We wouldn't expect this product to dry out your skin, and we'd like to learn more about your experience! Please call us at 1-800-582-4048, Monday-Friday 9AM-7PM EST. We're looking forward to your call!
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1 2 3 4 5
Submission Date: 
2 months 1 week ago

Swollen face and sore!

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Normal
Review Text: 
I got this the other day since I've heard great things about it. I used it for the second time yesterday and went to bed, feeling fresh. Today I woke up with a swollen face! My eyes were swollen shut, I had swollen bags under my eyes and my skin felt sore and irritated! Super scary! I contacted my doctor who said it was an allergic reaction and asked about my skincare products. Tried to contact Neutrogena via webform but failed.
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MalinSjoberg
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MalinSjoberg Ratings

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Client Responses: 
Response from Johnson and Johnson, NEUTROGENA, Consumer Service 2 months 1 week ago
Hi MalinSjoberg! This is not something we would expect from our Acne Scrub and we'd like to learn more. Please contact us at 1-800-582-4048, Monday-Friday 9am-7pm EST. We look forward to hearing from you!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

If I could give 0 stars I would!

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Normal
Review Text: 
I only used this product twice and I woke up today feeling like somebody has been pouring alcohol into an open wound all over my face. My face now has hundreds of little bumps everywhere like a really bad rash. I have tried putting coconut oil on to see if it will take the pain away but even that did not help. My whole face feels chapped. I am SOOO regretting not doing my research on this product before purchasing it. Hopefully this review will save somebody from the pain and misery i continue to be in. Not to mention how rediculously red my face is. Do not spend a dime on this product.
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Ccc134
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Ccc134 Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, NEUTROGENA®, Customer Care 2 months 2 weeks ago
Thank you for letting us know about your experience. We're sorry to hear about this and would like the chance to learn more since this is not typical. Please give us a call at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday. Thanks!
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1 2 3 4 5
Submission Date: 
2 months 4 weeks ago

Beware

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Oily
Review Text: 
I recently bought this product and completely regret it. My face is dry,red, and itchy! Will never buy again .
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Ally13
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Ally13 Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, NEUTROGENA, Consumer Service 2 months 4 weeks ago
Thank you for letting us know about your experience, Ally13. We're sorry to hear about this and would like the chance to learn more since it isn't typical. Please give us a call at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday. Thanks!
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1 2 3 4 5
Submission Date: 
3 months 2 days ago

My skin is so soft and clean!!!

Review Questions: 
Age: 25 to 34 years old
Gender: Female
Skin type: Normal
Review Text: 
I've always had problems with acne and my skin was never clear. Then I started using this product and fell in love with it. I use it daily now and my skin hasn't been this clear in a really long time! I guess it worked for me, I highly recommend trying it.
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Cristina
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Cristina Ratings

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Submission Date: 
3 months 1 week ago

this product made skin extremely dry,

Review Questions: 
Gender: Male
Skin type: Combination
Review Text: 
I followed the directions on the back of the scrub and used twice a day everyday for a week and i started to notice that my skin became really stiff and dry and became impossible to get rid.
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egmonkey5c
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egmonkey5c Ratings

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Client Responses: 
Response from Johnson and Johnson, NEUTROGENA, Consumer Service 3 months 1 week ago
Thank you for sharing your experience with us, egmonkey5c. We're so sorry to hear about what happened. We'd like the opportunity to learn more as this isn't typical. Please give us a call at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday.
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Submission Date: 
4 months 6 days ago

My skin has never looked better

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Combination
Review Text: 
I've always had problems with acne and my skin was never clear. I stopped using what the dermatologist gave me and it started to look better but not great. Then I started using this product and fell in love with it. I use it daily now and my skin hasn't been this clear in a really long time! I guess it worked for me, I highly recommend trying it.
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Juju0128
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Juju0128 Ratings

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Submission Date: 
4 months 1 week ago

Thanks Neutrogena!

Review Questions: 
Gender: Female
Skin type: Oily
Review Text: 
I was hesitant to start using this, due to the bad reviews and allergic reactions that some people have had. I tested a little bit out on my cheek, just to check before washing my full face. I haven't had any reactions and I've already seen improvement in my forehead acne and cheeks. Acne has really ruined my self confidence, and thanks to Neutrogena I'm getting it back!
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Rachael
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Rachael Ratings

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