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NEUTROGENA® Oil-Free Acne Wash Pink Grapefruit Foaming Scrub

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Product Ratings & Reviews (535 reviews)
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535 reviews 272 out of 535 (51%) recommend this product Write a review

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3.0
1 - 8 of 535 Reviews
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1 2 3 4 5
Submission Date: 
1 week 1 day ago

If I could give 0 stars I would!

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Normal
Review Text: 
I only used this product twice and I woke up today feeling like somebody has been pouring alcohol into an open wound all over my face. My face now has hundreds of little bumps everywhere like a really bad rash. I have tried putting coconut oil on to see if it will take the pain away but even that did not help. My whole face feels chapped. I am SOOO regretting not doing my research on this product before purchasing it. Hopefully this review will save somebody from the pain and misery i continue to be in. Not to mention how rediculously red my face is. Do not spend a dime on this product.
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Ccc134
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Ccc134 Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, NEUTROGENA®, Customer Care 1 week 17 hours ago
Thank you for letting us know about your experience. We're sorry to hear about this and would like the chance to learn more since this is not typical. Please give us a call at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday. Thanks!
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 days ago

Beware

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Oily
Review Text: 
I recently bought this product and completely regret it. My face is dry,red, and itchy! Will never buy again .
Nickname: 
Ally13
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Ally13 Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, NEUTROGENA, Consumer Service 2 weeks 2 days ago
Thank you for letting us know about your experience, Ally13. We're sorry to hear about this and would like the chance to learn more since it isn't typical. Please give us a call at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday. Thanks!
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1 2 3 4 5
Submission Date: 
2 weeks 6 days ago

My skin is so soft and clean!!!

Review Questions: 
Age: 25 to 34 years old
Gender: Female
Skin type: Normal
Review Text: 
I've always had problems with acne and my skin was never clear. Then I started using this product and fell in love with it. I use it daily now and my skin hasn't been this clear in a really long time! I guess it worked for me, I highly recommend trying it.
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Cristina
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Cristina Ratings

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Submission Date: 
1 month 1 day ago

this product made skin extremely dry,

Review Questions: 
Gender: Male
Skin type: Combination
Review Text: 
I followed the directions on the back of the scrub and used twice a day everyday for a week and i started to notice that my skin became really stiff and dry and became impossible to get rid.
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egmonkey5c
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egmonkey5c Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, NEUTROGENA, Consumer Service 1 month 15 hours ago
Thank you for sharing your experience with us, egmonkey5c. We're so sorry to hear about what happened. We'd like the opportunity to learn more as this isn't typical. Please give us a call at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

My skin has never looked better

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Combination
Review Text: 
I've always had problems with acne and my skin was never clear. I stopped using what the dermatologist gave me and it started to look better but not great. Then I started using this product and fell in love with it. I use it daily now and my skin hasn't been this clear in a really long time! I guess it worked for me, I highly recommend trying it.
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Juju0128
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Juju0128 Ratings

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1 month 4 weeks ago

Thanks Neutrogena!

Review Questions: 
Gender: Female
Skin type: Oily
Review Text: 
I was hesitant to start using this, due to the bad reviews and allergic reactions that some people have had. I tested a little bit out on my cheek, just to check before washing my full face. I haven't had any reactions and I've already seen improvement in my forehead acne and cheeks. Acne has really ruined my self confidence, and thanks to Neutrogena I'm getting it back!
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Rachael
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Rachael Ratings

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Submission Date: 
2 months 1 day ago

Love the product

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Combination
Review Text: 
When I first started out, I had breakouts. But, my skin eventually got used to it. It does make my skin feel dry and I follow up with toner and moisturizer. I use it everyday in the morning, and use the face wash in the evening.
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dbansal
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dbansal Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 2 months 17 hours ago
Thanks for letting us know about this, dbansal! We're glad that this product is working out for you now, but we wouldn't expect you to see more breakouts while using it. We'd like to learn more about what happened. Please give us a call at 1-800-582-4048, Monday through Friday, 9AM to 7PM ET. We hope to hear from you soon!
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Submission Date: 
2 months 1 week ago

my favorite face wash

Review Questions: 
Age: 35 to 44 years old
Gender: Female
Skin type: Dry
Review Text: 
I've been using the grapefruit scrub for over a year now and my face has never looked better. I use it after I use a makeup remover wipe and it gets deep down and leaves my skin feeling refreshed.
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mollsmsu
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mollsmsu Ratings

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