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NEUTROGENA® Naturals Purifying Makeup Remover Cleansing Towelettes

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1 2 3 4 5 4.62 of 5

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5
134
4
23
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2
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8

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Product Ratings & Reviews (169 reviews)
1 2 3 4 5
169 reviews 94% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.6
1 - 8 of 169 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 days 6 hours ago

Not the same wipes!

Review Questions: 
Age: 45 to 54 years old
Review Text: 
I have been using these wipes for a very long time and the recent package I bought are not the same! As stated in a previous review before mine they feel like sandpaper you can’t even use them to wipe the make up off your eyes. Did this item change? If so it needs to be printed on the package and description!
Nickname: 
Location: 
Fort Lauderdale

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 day 11 hours ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
3 days 2 hours ago

Wipes have changed

Review Questions: 
Gender: Female
Age: 25 to 34 years old
Review Text: 
I just bought a new pack of these wipes and they are horrible.... I use to LOVE them. They were very soft... unfortunately they feel very rough now and sting my face. I’m so sad because this was my go to product before.
Nickname: 
Louisey21
Location: 
Mi

Louisey21 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 2 days 11 hours ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Response from Johnson and Johnson, Neutrogena, Consumer Service 2 days 11 hours ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
1 week 11 hours ago

They changed these wipes in a bad way!

Review Questions: 
Gender: Female
Age: 18 to 24 years old
Review Text: 
I used to LOVE these makeup wipes. They were the only ones I tried that did not irritate my sensitive skin. However, I recently repurchased a pack after I ran out, and the wipes are completely different -- in a bad way! The wipe itself used to be soft and gentle on the skin, but the new wipe feels like actual sandpaper. It actually hurt to wipe my face because it felt like I was scratching my skin. I am so sad that these changed because I really did use to love them.
Nickname: 
june444
Location: 
Greensboro, NC

june444 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 week 9 hours ago
Thank you for reaching out with your experience. We're sorry to hear our wipes hurt to wipe on your face and would love to gather more information. Please call us at 1-800-582-4048 so we can improve our products. We're available Monday-Friday from 9am to 5:30pm ET. We look forward to speaking with you and seeing how we can help!
Rating: 
1 2 3 4 5
Submission Date: 
2 months 3 weeks ago

Great for dry sensitive skin!

Review Questions: 
Gender: Female
Age: 35 to 44 years old
Review Text: 
I am very careful with what I take my makeup off with. I have eczema and my skin is very dry and sensitive. Since I started using Neutrogena wipes to remove my makeup my skin has not been dried out or irritated. The wipes completely remove all traces of makeup from my skin. I have become a lifelong user.
Nickname: 
Angieohio75
Location: 
Defiance,Ohio

Angieohio75 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 months 4 weeks ago

Great product

Review Questions: 
Gender: Female
Age: 13 to 17 years old
Review Text: 
Great product works great when used to clean my face
Nickname: 
Lindsay G
Location: 
LA

Lindsay G Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Great for sensitive skin!

Review Questions: 
Gender: Female
Age: 35 to 44 years old
Review Text: 
I have eczema and have struggled to find a makeup remover that works but doesn’t irritate my skin. I finally found a winner in Nuetrogena Naturals wipes. They remove all traces of makeup while leaving my skin silk smooth and soft.
Nickname: 
Angieohio75
Location: 
Ohio

Angieohio75 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
5 months 2 weeks ago

My face is so smooth

Review Questions: 
Gender: Female
Age: 25 to 34 years old
Review Text: 
I’ve been using this product for about 2 years now and it’s the only towelettes that works great on my skin. I use it at night when I’m too tired to wash my face and it cleans my face and neck very well. I wake up with a smooth face. No breakout with this product! I love it and i hope they keep making it.
Nickname: 
RuthV
Location: 
California

RuthV Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
6 months 3 weeks ago

Work great

Review Questions: 
Gender: Female
Age: 55 to 64 years old
Review Text: 
They remove all my makeup including hard to remove mascara. They work great.
Nickname: 
Sharona
Location: 
Oklahoma

Sharona Ratings

Overall: 

1 2 3 4 5