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NEUTROGENA® Naturals Purifying Facial Cleanser

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Breakdown

5
138
4
37
3
18
2
30
1
71

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Product Ratings & Reviews (294 reviews)
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294 reviews 65% recommend this product Write a review

Average Ratings

Overall
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3.5
1 - 8 of 294 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 hours ago

Amazingggggggg

Review Questions: 
Received as a Free Sample: Yes
Gender: Female
Age: 13 to 17 years old
Review Text: 
This Nuetrogen Purifying Facial Cleanser cleans out my pores and makes my skin super very soft and nice looking. This amazing product can be for almost anything like it is very great and cleaned very hard.I Just Love This Product very very much.
Nickname: 
Keke
Location: 
5310 Nw 30 pl
Merit: 
top10Contributor

Keke Ratings

Overall: 

1 2 3 4 5

Helpfulness Count: 
Nobody has voted this review helpful.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 days ago

IT FELT LIKE MY SKIN WAS BURNING

Review Questions: 
Skin type: Combination
Gender: Female
Age: 18 to 24 years old
Review Text: 
I bought this three nights ago. And I used as soon as I got home that night and it Felt like my skin was burning. I don't have sensitive skin so I was like lemme give it the benefit of the doubt that it was just something. But no in the morning it just stung really bad I used it for two more days to see if it would go away and it hasn't,so I personally wouldn't recommend this product.
Nickname: 
vane19
Location: 
Houston, TX, United States

vane19 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 month 2 days ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 weeks ago

Bad Reaction

Review Questions: 
Age: 25 to 34 years old
Review Text: 
First time using it tonight and my face looks burnt like it would from harsh facial cleansers. It was immediately after use and now it is stinging. I wish I read reviews on this product before buying it.
Nickname: 
LynR
Location: 

LynR Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, , Neutrogena 1 month 4 weeks ago
Hi there. We'd like to learn more about your experience with our product. If you could, please give our consumer care center a call at 1-800-582-4048 Monday- Friday 9AM-7PM ET. Thank you!
Rating: 
1 2 3 4 5
Submission Date: 
2 months 4 weeks ago

Great for sensitive skin

Review Questions: 
Skin type: Combination
Gender: Female
Age: 55 to 64 years old
Review Text: 
Love this cleanser! I've been using the cleanser for a long time and this is the only one my skin agrees with. Tried using other brands, but always came back to this one.
Nickname: 
rb10101
Location: 

rb10101 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 months 2 days ago

Love this product

Review Questions: 
Skin type: Oily
Gender: Female
Age: 18 to 24 years old
Review Text: 
I normally never do reviews for anything, but this product is amazing! I've never been able to use Neutrogena products before because my skin is so sensitive, but this stuff is a God send. It smells amazing, leaves my skin feeling soft and clean, and doesn't irritate my sensitive. It's an amazing cleanser!
Nickname: 
adodd
Location: 

adodd Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 months 2 weeks ago

Excellent cleanser

Review Questions: 
Skin type: Combination
Gender: Female
Age: 35 to 44 years old
Review Text: 
I really think this cleanser has improved my skin texture and radiance. Thankyou!
Nickname: 
Libstar80
Location: 

Libstar80 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 months 2 weeks ago

Ineffective Product

Review Questions: 
Skin type: Normal
Gender: Female
Age: 25 to 34 years old
Review Text: 
I had high hopes for this product with its green ingredients. However, I just found the product grossly ineffective as a daily cleanser. When my clear skin suffered from minor breakouts, the cleanser did not prevent or cure them. Instead, my conditions used to worsen.
Nickname: 
Grad Student
Location: 

Grad Student Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 4 months 2 weeks ago
Thank you for writing this review. We wouldn't expect this product would make your breakouts worse. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

My skin turned red and burned!

Review Questions: 
Skin type: Normal
Gender: Female
Age: 25 to 34 years old
Review Text: 
I used this product the first night with no problem. However, the second night I used it, I washed my face with it in the shower and immediately felt it burn. As soon as I got out of the shower my whole face was super red and on fire. But everything else Neutrogena makes is great!
Nickname: 
Dawn92
Location: 

Dawn92 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 4 months 3 weeks ago
Thank you for writing this review. We wouldn't expect it to cause your face to become red and burn. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.