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NEUTROGENA® Naturals Purifying Facial Cleanser

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Product Ratings & Reviews (278 reviews)
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278 reviews 174 out of 278 (63%) recommend this product Write a review

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3.5
1 - 8 of 278 Reviews
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1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Awesome!!!

Review Questions: 
Age: 35 to 44 years old
Gender: Female
Skin type: Oily
Review Text: 
This cleanser has helped control my breakouts like no other!! I wish I would have found it sooner instead of continually throwing my money away on products (many expensive) that didn't work. Love the nice fresh scent. It leaves my skin feeling clean, refreshed, and soft. Plus, I love that it's mostly natural. I will never use a thing else!
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winterhater555
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winterhater555 Ratings

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Rating: 
1 2 3 4 5
Submission Date: 
2 months 3 days ago

Red Itchy Face

Review Questions: 
Gender: Female
Skin type: Oily
Review Text: 
I used the product for a few months and it worked alright. I used it again and it made my skin feel like it was burning. I thoughy most products do that. I washed it off and my face was bright red and itchy. I must of developed an allergy to an ingredient in the face wash.
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emily177
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emily177 Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, NEUTROGENA®, Customer Care 2 months 2 days ago
Thanks for taking the time to write a review, emily177. Red and itchy skin is not typical of our product and we'd like the chance to speak with you more and help! Please give us a call at 1-800-582-4048 between 9AM and 7PM EST Monday-Friday and a specialist will gladly help you. We look forward to your call!
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1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

OMG Finally !!!

Review Questions: 
Age: 35 to 44 years old
Gender: Female
Skin type: Combination
Review Text: 
I finally found something for my sensitive acne prone skin that I don't have to worry about my face being burned and waiting for it to heal. I Its gentle, effective and natural . Love, Love, Love, it. Thanks Neutrogena
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pebbles
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pebbles Ratings

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Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Clear, bright, and beautiful skin!

Review Questions: 
Age: 18 to 24 years old
Gender: Female
Skin type: Oily
Review Text: 
I have fairly clear , normal but oily in my t-zone skin. I only experience hormonal acne which is very minimal. The price was very expensive. However, it's worth it. I've been looking for a facial clenser for my sensitive skin which is also prone to redness if the product is too harsh. After the first use I noticed a huge difference in how bright my skin looked. It felt very clean and not overly drying! I haven't had any random breakouts and every-time I go out after my skin-care routine I recieve tons of compliments on how refreshed and illuminated my natural skin looks. I also pair this with e.l.f hydro moisturizer which works wonders with this cleanser.
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VanitySuxx
Location: 
Dillon, SC

VanitySuxx Ratings

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Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

magnificent

Review Questions: 
Age: 25 to 34 years old
Gender: Male
Skin type: Oily
Review Text: 
best facial cleanser i have ever used! JK it sucked! ha gotcha i actually liked it.
Nickname: 
rickrollz1
Location: 
Boston, Massachusetts

rickrollz1 Ratings

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5 months 6 days ago

rash!!!

Review Questions: 
Gender: Female
Skin type: Normal
Review Text: 
I normally use Neutrogena oil-free moisture for sensitive skin. I tried the new Neutrogena naturals and had a rash all over my face in just a few minutes! I rinsed with cold water, but my rash is still with me today. Hopefully I can go back to my original moisturizer without any problems. I feel Neutrogena should refund the cost of the product as it was not cheap!!
Nickname: 
Brenda
Location: 
Lakeland, FL

Brenda Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 5 months 6 days ago
Thanks for taking the time to write a review, Brenda. This is not typical of our product and we'd like the chance to speak with you more and help! Please give us a call at 1-800-582-4048 between 9AM and 7PM EST Monday-Friday and a specialist will gladly help you. We look forward to your call!
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Rating: 
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Submission Date: 
6 months 6 days ago

allergic reaction

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I've never had an allergic reaction to anything, but this made my face red and splotchy and caused little red bumps all over my chest and back after just the first use.
Nickname: 
allergic
Location: 
piedmont ca

allergic Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, NEUTROGENA, Consumer Service 6 months 5 days ago
We are terribly sorry to hear about your experience with our facial cleanser. What you described is not typical and we'd like to learn more about what happened. Please call us at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday so we can follow up with you. We look forward to your call.
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Submission Date: 
6 months 2 weeks ago

Left my skin feeling soft, clean, and moisturized!

Review Questions: 
Age: 25 to 34 years old
Gender: Female
Skin type: Normal
Review Text: 
This is my 1st time using a Neutrogena product and I must say that you guys have earned a new loyal customer! This facial cleanser made my face feel so refreshed and moisturized! Other products dried my skin out but this product did not! I now LOVE this facial cleanser and I want the rest of my body to feel the same. Will be looking into purchasing a Neutrogena Naturals bodywash or bar soap if available. New lifetime customer. Good job guys!
Nickname: 
Neutro4life
Location: 
Missouri

Neutro4life Ratings

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