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NEUTROGENA® Makeup Remover Cleansing Towelettes Refill Pack

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1 2 3 4 5 3.85 of 5

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5
113
4
27
3
9
2
21
1
31

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Product Ratings & Reviews (201 reviews)
1 2 3 4 5
201 reviews 140 out of 201 (70%) recommend this product Write a review

Average Ratings

Overall
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3.8
1 - 8 of 201 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 6 days ago

Perfect for on the go!

Review Questions: 
Skin type: Combination
Gender: Female
Age: 45 to 54 years old
Review Text: 
This product is wonderful when I am out and about and need to take my makeup off. I prefer to use other products and wash my face but when that's not an option these are perfect. They are in my car at all times.
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Nancy
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Nancy Ratings

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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Great for my skin!

Review Questions: 
Skin type: Combination
Gender: Female
Age: 55 to 64 years old
Review Text: 
I have been using this product for over 10 years and everyone thinks I look 10years younger than I am I have to try a few of your other products too. They have to be just as great. Thanks
Nickname: 
Sweetpie
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Sweetpie Ratings

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Rating: 
1 2 3 4 5
Submission Date: 
7 months 3 weeks ago

Love the product

Review Questions: 
Skin type: Combination
Gender: Female
Review Text: 
I love these towelettes . I want to buy the vanity case for the refill packs. Where do you sell them?
Nickname: 
Patkelly
Location: 

Patkelly Ratings

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1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
12 months 2 days ago

Best makeup remover

Review Questions: 
Skin type: Dry
Gender: Female
Age: 18 to 24 years old
Review Text: 
I've been using this product for a long time now and it's the only thing I've been able to find that can get every trace of makeup off my face!
Nickname: 
kasd
Location: 
Utah

kasd Ratings

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1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
12 months 3 days ago

My skin is breaking out because of this product!!

Review Questions: 
Skin type: Normal
Gender: Female
Review Text: 
I love the way how it cleans my make up within seconds, but the every next day my skin starts to break out!!
Nickname: 
Kay65
Location: 
Sacramento, CA

Kay65 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Services 12 months 2 days ago
Thank you for bringing this to our attention. We wouldn't expect this as a result of using our products. We would love to gather some more information from you regarding your experience. Please give us a call at 1-800-582-4048. Our hours are Monday-Friday, 9AM-7PM, ET. We look forward to speaking with you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 year 1 month ago

Great product

Review Questions: 
Skin type: Normal
Gender: Female
Age: 18 to 24 years old
Review Text: 
I absolutely love this product! I've been using the makeup remover cleansing towelettes for about 4 years and love how easily it takes off my makeup. The only drawback is that sometimes my face feels dried out after using the product (I have very sensitive skin), but I usually wash my face with soap and water every night before bed any way. I highly recommend buying this product!
Nickname: 
soccergirl1234567
Location: 
Philadelphia, PA

soccergirl1234567 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 year 1 month ago
Thanks for your review, soccergirl1234567. We love that you're a fan of this product, but we wouldn't expect you to experience dryness while using it. Please give us a call at 1-800-582-4048 Monday-Friday between 9am-7pm ET. We look forward to speaking with you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 year 2 months ago

Oily, and not so gentle.

Review Questions: 
Skin type: Oily
Gender: Female
Age: 18 to 24 years old
Review Text: 
Every time I use this product, yes it works REALLY well with getting all your makeup off. Without a doubt, it all comes off. A few down sides though. The towelettes themselves are SO OILY. I have to wash my hands after I use them because I can see the oil. Also, its not as gentle as it claims. Every time I use them to remove eye make up, the corners of my eyes become red and get a strong burning sensation. Last not so great thing, is just as it leaves my hands oily, it leaves my face so much more oily. I can see the oil all over my face, and I can feel it too. It feels like I spread a coat or two of olive oil all over my face. Really gross. It takes two applications of the deep deep clean facial cream neutrogena also makes to get my face truly clean after using this. I will definitely not be buying this product again.
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missjteen101
Location: 

missjteen101 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 year 2 months ago
Thanks for reaching out to us about this. We wouldn't expect you to experience a burning sensation while using our products, and we want to learn more. Please call our consumer care center at your earliest convenience: 1-800-582-4048. We have specialists available to assist you from Monday to Friday, 8AM to 8PM, ET. We look forward to hearing from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 year 2 months ago

I have extremely sensitive skin....

Review Questions: 
Skin type: Combination
Gender: Female
Review Text: 
Started using it last night...gently...to remove make-up. It seemed to work well. Used it again this morning before applying make-up, it removed dead skin so I'm pleased!
Nickname: 
san hein
Location: 
Annapolis, MD

san hein Ratings

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1 2 3 4 5

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