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NEUTROGENA® Makeup Remover Cleansing Towelettes Refill Pack

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1 2 3 4 5 3.85 of 5

Breakdown

5
115
4
27
3
10
2
21
1
31

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Product Ratings & Reviews (204 reviews)
1 2 3 4 5
204 reviews 143 out of 204 (70%) recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
3.9
1 - 8 of 204 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 2 days ago

Mostly a great product!

Review Questions: 
Skin type: Combination
Gender: Female
Age: 25 to 34 years old
Review Text: 
I have been using this product for a while and it really does leave my skin feeling clean. I haven't had any reactions to these wipes (breakouts or anything). My main issue is that when I use them to remove eye makeup, my eyes burn really badly afterwards for a while. I am careful not to touch my eyes with the wipes but they still seem to burn. I wish they didn't cause that, but overall they are good wipes and remove all makeup.
Nickname: 
Roro1110
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Roro1110 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 2 weeks 1 day ago
We're glad to hear these work so well to take off your makeup! We wouldn't expect your eyes to burn when you use them, though. Can you give us a call? We'd love to grab some details from you about the package you're using. Our number is 1-800-582-4048, and we're here from 9AM to 7PM ET, Monday through Friday. Looking forward to your call!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

It's Amazing!

Review Questions: 
Skin type: Combination
Gender: Female
Age: 25 to 34 years old
Review Text: 
This Makeup Remover with only one wipe and saw the results, I feel in Love!! Totally recomend!!!
Nickname: 
Irma
Location: 

Irma Ratings

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1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

An ok makeup remover

Review Questions: 
Skin type: Oily
Gender: Female
Review Text: 
I use this product to take of my mascara, but it is so oily I don't like to use it on my face. If I do, I usually have to wash it with an astringent or something like that after. It just is not good at all at removing face makeup, but is EXCELLENT when I take off my mascara.
Nickname: 
Lliz3
Location: 

Lliz3 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 month 2 weeks ago
Thank you for writing this review. We wouldn't expect this product not to take off face makeup, and we'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Perfect for on the go!

Review Questions: 
Skin type: Combination
Gender: Female
Age: 45 to 54 years old
Review Text: 
This product is wonderful when I am out and about and need to take my makeup off. I prefer to use other products and wash my face but when that's not an option these are perfect. They are in my car at all times.
Nickname: 
Nancy
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Nancy Ratings

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1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
4 months 2 weeks ago

Great for my skin!

Review Questions: 
Skin type: Combination
Gender: Female
Age: 55 to 64 years old
Review Text: 
I have been using this product for over 10 years and everyone thinks I look 10years younger than I am I have to try a few of your other products too. They have to be just as great. Thanks
Nickname: 
Sweetpie
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Sweetpie Ratings

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1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
9 months 3 weeks ago

Love the product

Review Questions: 
Skin type: Combination
Gender: Female
Review Text: 
I love these towelettes . I want to buy the vanity case for the refill packs. Where do you sell them?
Nickname: 
Patkelly
Location: 

Patkelly Ratings

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1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
1 year 1 month ago

Best makeup remover

Review Questions: 
Skin type: Dry
Gender: Female
Age: 18 to 24 years old
Review Text: 
I've been using this product for a long time now and it's the only thing I've been able to find that can get every trace of makeup off my face!
Nickname: 
kasd
Location: 
Utah

kasd Ratings

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1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
1 year 1 month ago

My skin is breaking out because of this product!!

Review Questions: 
Skin type: Normal
Gender: Female
Review Text: 
I love the way how it cleans my make up within seconds, but the every next day my skin starts to break out!!
Nickname: 
Kay65
Location: 
Sacramento, CA

Kay65 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Services 1 year 1 month ago
Thank you for bringing this to our attention. We wouldn't expect this as a result of using our products. We would love to gather some more information from you regarding your experience. Please give us a call at 1-800-582-4048. Our hours are Monday-Friday, 9AM-7PM, ET. We look forward to speaking with you soon!
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