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NEUTROGENA® Anti-Residue Shampoo

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1 2 3 4 5 4.56 of 5

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5
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74
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14
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10

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Product Ratings & Reviews (330 reviews)
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330 reviews 96% recommend this product Write a review

Average Ratings

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4.6
1 - 8 of 330 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

Allergic reaction

Review Questions: 
Gender: Female
Age: 35 to 44 years old
Review Text: 
I have been using this shampoo for years and have enjoyed how clean my hair feels after using it. I felt that it made my regular shampoo work better afterward. By using the shampoo this way, a bottle would last for months, if not longer. I had just run out of my old bottle and purchased a new one at the local store, and that's when the allergic reactions started. Neutrogena must have changed something in the formula. because this never happened before. Little bubbly bumps started cropping up all over my chinline, the sides of my neck, and along my upper back. No new bumps appeared when I went back to my regular shampoo. I would use the Neutrogena shampoo the following week, and new bumps started appearing. I tried another week to confirm the connection, but by then, I had an army of unsightly bumps all over my neck and back -- just in time for the hot weather and ponytails. I'm beyond disappointed in this Neutrogena purchase. I wish I had kept my receipt so I could return this!
Nickname: 
misangeles
Location: 

misangeles Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 month 3 weeks ago
Thanks for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 day ago

Omgoodness!!!!!

Review Questions: 
Skin type: Dry
Gender: Female
Age: 35 to 44 years old
Review Text: 
I live in Southeastern Oklahoma where the rural water is horrible. My water turns my hair into a weighted down, brassy, yucky mess. Then add the products I put in it daily. What a disaster, but disaster no more! This shampoo is awesome. After only one shampoo, I could actually run my fingers through my hair. No more tangles!!! Also, it feels so much cleaner and lighter. Thank you Neutrogena!
Nickname: 
Bokchitogirl
Location: 

Bokchitogirl Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

Love it

Review Questions: 
Skin type: Oily
Gender: Female
Age: 45 to 54 years old
Review Text: 
I have had a dull look and feel to my hair for a while. I had researched some products to remove build up, however they weren't doing anything for my hair. The other day I decided to research again and came across this wonderful shampoo. I went to buy it at my local drugstore hoping they had it and did! Thank God... I washed my hair last night,, immediately saw a difference my hair has come back to life. I will use it once a week for next couple of weeks .But the first use amazing.... Thank you thank you. I will be telling all my friends to get this shampoo ...
Nickname: 
Baedoll
Location: 

Baedoll Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
5 months 1 week ago

I think I should've followed directions...

Review Questions: 
Skin type: Dry
Gender: Male
Review Text: 
I've used Neutrogena shampoo for a couple of years, based on my haircutter's recommendation (I'm a man, so I can't say "hairdresser" :-) ). She said it was the least greasy shampoo and she's right... it's an excellent product. But somewhere along the line, I started getting an itchy scalp, and it became really irritating. I've now switched to a medicated, special shampoo and the itching is rapidly disappearing... so I can only attribute the itching to Neutrogena. I just looked at the bottle and it recommends once-a-week application, so that may have been my problem... I was using it daily.
Nickname: 
Windsong
Location: 

Windsong Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 5 months 1 week ago
We’re glad to hear you’re feeling better. We don’t expect our shampoo to make your scalp itchy or irritated, so we’d like to learn more about your experience. Please call us at: 1-800-582-4048 between 9 AM to 7 PM ET Monday-Friday. We hope to hear from you soon!
Rating: 
1 2 3 4 5
Submission Date: 
10 months 2 weeks ago

MY FAVORITE SHAMPOO EVER!

Review Questions: 
Skin type: Normal
Gender: Male
Age: 55 to 64 years old
Review Text: 
I HAVE FINE HAIR AND USE THIS SHAMPOO EVERDAY. MY HAIR IS NEVER WEIGHTED DOWN AND FEELS SQUEEKY CLEAN. I LOVE IT!!! IT GIVES A NATURAL CLEAN LOOK TO YOUR HAIR, ALMOST A BABY CLEAN LOOK.
Nickname: 
LOVE MY NEUTROGENA
Location: 

LOVE MY NEUTROGENA Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
11 months 4 weeks ago

Neutrogena Shampoo Anti-residue formula

Review Questions: 
Skin type: Dry
Gender: Female
Review Text: 
I was looking for the Neutrogena clear shampoo that the Hampton Inns have in their bathrooms for guests. I love this shampoo so much and could not find it in stores.so when I found the anti-residue formula I hoped it would be the same. For me it was not the same. It says only to use once a week using my other shampoo on other days. Being I color my hair I did not have positive results. This shampoo seemed to take the color out of my hair, looking drab and dry. Maybe if I didn't color my hair it would have been fine.
Nickname: 
Csat
Location: 

Csat Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 11 months 4 weeks ago
Thanks for taking the time to write a review, Csat. We appreciate you bringing this to our attention and would love to speak with you directly to learn more. When you get a chance, please give us a call at 1-800-582-4048 between 9am and 7pm ET Monday-Friday and a specialist will gladly help you. We look forward to your call!
Rating: 
1 2 3 4 5
Submission Date: 
1 year 1 month ago

Wow!

Review Questions: 
Skin type: Combination
Gender: Female
Age: 25 to 34 years old
Review Text: 
I never write reviews, but I was so impressed with this little gem that I had to. I have long, medium blonde hair that is difficult - super thick, wavy, and frizzy. For a while now, it has been looking gross, especially at the roots. I don't even know how to explain it - kind of waxy and greasy. Even after showering and drying my hair, it would look like it needed to be washed. I've tried switching shampoos, using dry shampoo, adding product - nothing worked. This morning I was browsing online and came across this shampoo, so I went out and bought a bottle. The difference after just one use is awesome. My hair doesn't look greasy and seems to move more. Before, the waxy nature made it kind of clump together, especially my bangs. Regarding the smell - it definitely is a little masculine and wouldn't be my choice of scents, although it isn't terrible. I also wasn't sure if the intention of the product was to condition after use, but I had to. After shampooing with this was a went, tangled mess that I couldn't even get my fingers through. I conditioned but stayed away from the roots, and the end result was great. This will definitely be a staple in my hair care routine from now on.
Nickname: 
Larksola
Location: 

Larksola Ratings

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Rating: 
1 2 3 4 5
Submission Date: 
1 year 1 month ago

This is the very best of all shampoos

Review Questions: 
Gender: Female
Review Text: 
I have been purchasing shampoo after another shampoo trying to find something that I can use every day. THIS is the one and only shampoo that I can every day. It is marvelous! Leaves your hair manageable and shining.
Nickname: 
Barbara
Location: 
Iowa

Barbara Ratings

Overall: 

1 2 3 4 5