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LISTERINE® TOTAL CARE ZERO Anticavity Mouthwash, Fresh Mint

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1 2 3 4 5 3.93 of 5

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5
1516
4
1003
3
474
2
221
1
286

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Product Ratings & Reviews (3500 reviews)
1 2 3 4 5
3500 reviews 82% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.9
1 - 8 of 3500 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 days ago

Skin sloughing off

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I wish I would have read more reviews before buying this product. The skin on the inside of my mouth is coming off in sheets. It's disgusting and really quite worrisome.
Nickname: 
RahcelIN
Location: 
Indianapolis

RahcelIN Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 week 3 days ago
Hey there, we're so sorry to hear about this! Let's chat some more and see how we can help you out. Please give us a call at 1-888-222-0182 from 9AM - 5:30PM ET, Monday through Friday. Thanks!
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 5 days ago

Skin sloughing off inside my mouth after using this product

Review Questions: 
Age: 35 to 44 years old
Review Text: 
Bought this the other night, used it before bed twice, both times woke up with a film in my mouth. It's going in the trash tonight. DO NOT BUY.
Nickname: 
Location: 

Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

peeling skin?!

Review Questions: 
Age: 18 to 24 years old
Review Text: 
i cannot use this at all because it peels in skin inside of my cheeks and it's really annoying, not too pleasant eating and ending up EATING YOUR SKIN. i have an open bottle now so i can't return it or sell it online. waste of money, well never buy this again
Nickname: 
aliiiqt
Location: 
chattanooga

aliiiqt Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Sloughing

Review Questions: 
Age: 18 to 24 years old
Review Text: 
Within one hour of use, the insides of my cheeks started sloughing tremendously. I cannot believe this product ever got through testing. They definitely need to recall this
Nickname: 
Location: 

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 month 1 week ago
Thanks for sharing your experience with us. While sloughing is not a common side effect we expect from using our mouthwash, it can happen in some people. Please know that this is harmless. We'd still like to gather more information and see how we can help. Give us a call at 1-888-222-0182. We're here Monday-Friday from 9am to 5:30pm ET. We look forward to your call!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Mouth sloughing

Review Questions: 
Age: 18 to 24 years old
Review Text: 
Never again. The inside of my mouth is peeling like crazy. White Gunk everywhere. I agree with everyone here how'd this make it through testing?! My throat is also sore, I believe mostly because I used this product.
Nickname: 
Shal
Location: 
Cocoa

Shal Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Listerine, Consumer Service 1 month 1 week ago
Thanks for sharing your experience with us! We'd love to learn more about the sloughing and sore throat you're experiencing. Please give us a call at 1-888-222-0182. We're available Monday-Friday from 9am to 5:30pm ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Recall Immediately

Review Questions: 
Age: 45 to 54 years old
Review Text: 
This product should be recalled IMMEDIATELY. After using for a few days, I found what I thought was chewed paper in my mouth. Now that I've read reviews here I realize IT'S MY SKIN! IMMEDIATE RECALL I stopped using the alcohol version of Total Care after reading that is can cause diabetes. Guess I'll be using NO Listerine products ever again.
Nickname: 
NeverAgain
Location: 
Midwest

NeverAgain Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Makes my mouth skin peel

Review Questions: 
Age: 45 to 54 years old
Review Text: 
I am with the others who experience significant problems with peeling skin inside the mouth each and every time I use this. Ugh. Never again
Nickname: 
Yc
Location: 
Washington

Yc Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Listerine, Company Services 1 month 2 weeks ago
We want to learn more about this. Please give us a call at 1-888-222-0182. We're available Monday-Friday 9AM-5:30PM ET. We hope to speak with you soon.
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

causes peeling inside mouth

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I have used Listerine in the past with no problem but decided to try this specific type on the recommendation of a dentist. I used it once, and within an hour, the skin inside my cheeks started peeling - disgusting! I was worried, as I have never had this happen before. I learned that it could be an allergic reaction to the product, but I have no allergies that I am aware of. After reading other reviews, it is clear that this is a common effect of this product, so I wanted to echo those comments. I will be discontinuing use immediately and will not purchase it again.
Nickname: 
Laura
Location: 
Boston

Laura Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Listerine, Company Services 1 month 2 weeks ago
We want to hear more about your experience. Please give us a call at 1-888-222-0182. We're available Monday-Friday 9AM-5:30PM ET. We hope to speak with you soon.