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LISTERINE® TOTAL CARE ZERO Anticavity Mouthwash, Fresh Mint

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1 2 3 4 5 3.90 out of 5 stars

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1576
4
1006
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474
2
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1
335
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    Product Ratings & Reviews (3615 reviews)
    1 2 3 4 5
    3615 reviews 81% recommend this product Write a Review

    Average Ratings

    Overall
    1 2 3 4 5
    3.9
    1 - 8 of 3615 Reviews
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    Rating: 
    1 2 3 4 5
    Submission Date: 
    2 weeks 3 days ago

    Horrible mouthwash!

    Review Questions: 
    Age: 25 to 34 years old
    Review Text: 
    It tastes pretty good and your mouth feels clean right after spitting. What you don't realize is that 1 hour later you will think that you fell asleep with a napkin or tissue inside of your mouth. Film everywhere around cheeks and gums. I was trying to explain to somebody about the residue that this mouthwash leaves and I could only sum it up by saying that it has the feeling of old gum stuck in your mouth. The residue looks like wet tissue or toilet paper.
    Nickname: 
    ES2001
    Location: 
    Chicago

    ES2001 Ratings

    Overall: 

    1 2 3 4 5

    Client Responses: 
    Response from Johnson and Johnson, Listerine, Consumer Care 2 weeks 3 days ago
    We're so sorry to hear about your experience. We'd like to learn more and ask that you give us a call at ​1-888-222-0182. We're available M-F Friday 9am-5:30pm ET. Be sure to share your reviewer name with our specialist when you call. Thanks for letting us know.
    Rating: 
    1 2 3 4 5
    Submission Date: 
    2 weeks 4 days ago

    Sloughing after first day use

    Review Questions: 
    Age: 25 to 34 years old
    Review Text: 
    I bought this product after my hygienist recommended using a non alcohol mouthwash. After using just one time, the tip of my tongue felt burned after initial 60 second swishing and feels a bit numbed/burned the morning after. I also, like so many others, woke up with lots of dead cells that look like white flesh all over my gums and cheek. This has not happened with prior mouthwash containing alcohol so this is discouraging and i will be discontinuing use. I am going to tell my hygenist how I reacted to this product at my next cleaning as I am not sure this should be recommended if so many people are experiencing the same semi concerning side effects.
    Nickname: 
    Elizaliz18
    Location: 
    Chicago

    Elizaliz18 Ratings

    Overall: 

    1 2 3 4 5

    Client Responses: 
    Response from Johnson and Johnson, Listerine, Consumer Care 2 weeks 4 days ago
    We're sorry you had this experience while suing our mouthwash and we'd like to learn more about this. Please give us a call at ​1-888-222-0182 M-F from 9:00 AM-5;30 PM ET. Please mention the name you used to make this review to the skin care expert over the phone. We look forward to hearing from you soon.
    Rating: 
    1 2 3 4 5
    Submission Date: 
    3 weeks 9 hours ago

    Skin sloughing

    Review Questions: 
    Age: 45 to 54 years old
    Review Text: 
    Dear Johnson and Johnson, After my own experience with this product causing skin sloughing, and after reading several posted reviews here, I recommend discontinuing your response about this "not being typical." It makes you look like you are not listening.
    Nickname: 
    Location: 

    Ratings

    Overall: 

    1 2 3 4 5

    Client Responses: 
    Response from Johnson and Johnson, Listerine, Consumer Care 2 weeks 6 days ago
    Hi there, we'd like to hear more from you about this. Please give us a call at ​1-888-222-0182 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.
    Rating: 
    1 2 3 4 5
    Submission Date: 
    1 month 6 days ago

    fresh and clean

    Review Questions: 
    Gender: Female
    Received as a Free Sample: Yes
    Age: 55 to 64 years old
    Review Text: 
    This is the only mouth our family uses. It leaves you with that fresh clean feeling like you have from visiting the dentist.
    Nickname: 
    hollis
    Location: 
    This review was collected as part of a promotion.

    hollis Ratings

    Overall: 

    1 2 3 4 5

    Helpfulness Count: 
    Nobody has voted this review helpful.
    Report: 
    Rating: 
    1 2 3 4 5
    Submission Date: 
    2 months 1 day ago

    Skin peeling after use

    Review Questions: 
    Age: 35 to 44 years old
    Review Text: 
    I normally use the regular Listerine, but my dentist gave me a sample of the zero alcohol total care to try. I used it Saturday morning about 1.5 hours later i drank a coffee snf noticed a slimy feeling in my mouth, i thought it was because of my latte, but afterusing the mouthwash again today and having the same results I am disgusted and will NOT be using it again! I thought maybe it was a reaction I was having to the product, but after googling the issue I see it's been going on for years and the company still hasn't fixed whatever the issue is! This is very disappointing.
    Nickname: 
    Mrs2454
    Location: 
    Goddard

    Mrs2454 Ratings

    Overall: 

    1 2 3 4 5

    Client Responses: 
    Response from Johnson and Johnson, Listerine, Consumer Care 2 months 15 hours ago
    We would like to learn more about this experience! Please give us a call at ​1-888-222-0182 M-F between the hours of 9A-5:30P ET. Thank you and have a great day!
    Rating: 
    1 2 3 4 5
    Submission Date: 
    2 months 2 days ago

    sloughing and loss of taste

    Review Questions: 
    Age: 55 to 64 years old
    Review Text: 
    I find it amazing that so many people have had the same complaint over the past four years, yet the response is "we don't see this as a common problem" "please call us"... I too have white tissue in my mouth the next morning. I have tried rinsing immediately with water after the mouthwash, and this helps, but I suspect negates all the benefits. Equally concerning is the numb feeling on my tongue and the significant loss of taste sensation after several days of use.
    Nickname: 
    Dr. Bob
    Location: 
    Nashua

    Dr. Bob Ratings

    Overall: 

    1 2 3 4 5

    Client Responses: 
    Response from Johnson and Johnson, Listerine, Consumer Care 2 months 2 days ago
    We're so sorry to hear about this experience you've had with our mouthwash and we'd like to learn more. Please give us a call at ​1-888-222-0182, Mon - Fri from 9 AM to 5:30 PM ET. We hope to talk soon!
    Rating: 
    1 2 3 4 5
    Submission Date: 
    2 months 4 days ago

    Horrible

    Review Questions: 
    Age: 25 to 34 years old
    Review Text: 
    This product should be removed from shelves immediately. Every review has the same story as mine. My mouth lining peels off entirely and I'm left with inability to taste. My husband is experiencing the same issue. That is a seriously awful problem that you are not even handling. Its is disturbing to see your automated reply to every review stating that these experiences are "not typical" when obviously every person who uses it has had the same issue. Can you define typical for me Johnson & Johnson because I am confused?
    Nickname: 
    K
    Location: 
    Germantown

    K Ratings

    Overall: 

    1 2 3 4 5

    Client Responses: 
    Response from Johnson and Johnson, Listerine , Consumer Care 2 months 4 days ago
    We'd like to hear more from you about this experience. Please give us a call at 1-888-222-0182 M-F between the hours of 9A-5:30P ET. We're looking forward to speaking with you.
    Rating: 
    1 2 3 4 5
    Submission Date: 
    2 months 5 days ago

    Burns worse that the regular stuff

    Review Questions: 
    Age: 25 to 34 years old
    Review Text: 
    My teeth have become very sensitive in the past several weeks. So I bought this product to help, however my mouth is on fire and the product is not helping with sensitivity as I feel shooting pain with every swoosh.
    Nickname: 
    Benito19
    Location: 
    Washington

    Benito19 Ratings

    Overall: 

    1 2 3 4 5

    Client Responses: 
    Response from Johnson and Johnson, Listerine , Consumer Care 2 months 4 days ago
    We're terribly sorry to hear about this. We would like to learn more about your experience using our mouthwash. Please give us a call at 1-888-222-0182 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.