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JOHNSON'S® COTTONTOUCH™ Newborn Wash & Shampoo 1.7 Fl. Oz (50 mL)

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1 2 3 4 5 4.75 out of 5 stars

Breakdown

5
1236
4
183
3
22
2
11
1
28

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Product Ratings & Reviews (1480 reviews)
1 2 3 4 5
1480 reviews 97% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.7
1 - 8 of 1480 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

This product broke my ENTIRE babygirls body out.

Review Questions: 
Age: 18 to 24 years old
Review Text: 
This product is harsh and broke out my newborns body. I want to cry everytime i look at her. I recommend something like shea moisture.
Nickname: 
Brittany824
Location: 
Duluth

Brittany824 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsonsbaby, Consumer Care 1 month 1 week ago
Oh no! We're so sorry to hear this! We'd like to learn more, so please give us a call at 1-866-565-2229. We're available M-F 9am-5:30pm ET. Be sure to share your reviewer name with our specialists. We look forward to chatting with you!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

smells nice

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I bought it 2 months ago for my almost 1-year-old son. I really like the smell but after couple of time I used it, I fall in love also with the texture. absorbing so fast!
Nickname: 
charlotte
Location: 
Detroit

charlotte Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Has great results on my baby’s skin

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I got it as a gift for my baby shower and have found out that is the only one that has had great results in my baby’s skin. I have tried other baby shampoos on my baby and they end up leaving Little rashes but this one is great.
Nickname: 
Location: 
Stockton, CA

Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

Love it! Smells great!!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I love it and it smells great and makes baby’s skin so soft.
Nickname: 
BentleyBaby
Location: 
Abilene Texas

BentleyBaby Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 months 5 days ago

Amazing !

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I was given a few samples and was super impressed and baby loved it to!
Nickname: 
Dory23
Location: 
Marysville

Dory23 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

I will not use anything else on my babies!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I got the gift set with the lotion and shampoo for my daughters baby shower almost a year ago... I have used both ever since and havent switched! I absolutely love the smell love that its so light and sensitive on her skin. I am now pregnant with my 5th baby and will use nothing but Johnson and Johnson cotton products on him as well!
Nickname: 
Location: 
Corpus Christi Tx

Ratings

Overall: 

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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Terrible but smells great

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I used these because it said cotton touch and it seem to be the right product for my baby when after a month used my son started developing skin rashes and bald spots in his head but I thought he had my dry skin and I was brushing his head to hard but it wasn’t that cause I saw someone else said something about this product and it was the same results . Now my baby is 6 months and his hair has grown back after I stopped using all my products from your company .
Nickname: 
Donna
Location: 
Dayton

Donna Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's , CCC 2 months 2 weeks ago
Thanks for letting us know about this, Donna. We're very sorry to hear your little one had this experience. This isn't something we'd expect and we'd love to learn more and see how we can help. When you can, please give us a call at ​1-866-565-2229. We're here M-F, from 9 AM to 5:30 PM ET. We hope to hear from you soon!
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Dries out skin

Review Questions: 
Age: 18 to 24 years old
Review Text: 
Despite it smelling amazing this product was a no go for me it dried out my daughter’s skin, i tried the lotion on myself and my skin was so dry and irritated. I would not recommend this product
Nickname: 
Nelly
Location: 
Los Angeles, CA

Nelly Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's , CCC 2 months 2 weeks ago
Oh no! Thanks for letting us know about this. We're very sorry to hear you and your little one had this experience and we'd like to see how we can help. When you can, please call us at ​1-866-565-2229 and mention your reviewer ID. We're here to help M-F from 9 AM to 5:30 PM ET. Hope to hear from you soon!