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JOHNSON'S® Baby Shampoo, 20 Fl. Oz

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1 2 3 4 5 4.36 of 5

Breakdown

5
87
4
15
3
3
2
1
1
13

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Product Ratings & Reviews (119 reviews)
1 2 3 4 5
119 reviews 88% recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
4.4
1 - 8 of 119 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 1 day ago

It made my childs hair fall out

Review Questions: 
Age: 25 to 34 years old
Review Text: 
Sad. My child had a full head of hair at birth and a month of using it he now has a 40 year old hair hes almost bald on top! Ive never out of 4 children had a child go bald on top their head only. His 6 week older cousin has also gone completely bald from the shampoo!!!!!!!!!!!!!!
Nickname: 
Location: 
Fort dodge

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Customer Service 4 weeks 15 hours ago
We would never expect this to happen! Please give us a call so we can learn more about both your son and his cousin's experience. Give us a call at 1-866-565-2229 Mon-Fri, 9am-530pm. We hope to hear from you soon!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 5 days ago

It took my son hair out I need a check

Review Questions: 
Age: 18 to 24 years old
Review Text: 
This product took my son hair out he’s 4 months I’m still haven’t grown his hair back
Nickname: 
Location: 
Dayton, OH, USA

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Service 1 month 4 days ago
Oh no! We’re so sorry to hear about your son’s experience with our Baby Shampoo and we’d appreciate the opportunity to learn more in order to see what we can do to help. Please give us a call at 1-866-565-2229 between the hours of 9AM – 5:30 PM ET, Monday – Friday so we can chat further. We look forward to hearing back!
Rating: 
1 2 3 4 5
Submission Date: 
3 months 12 hours ago

Baby shampoo original

Review Text: 
I am 59 years old with baby fine hair nothing works better on my hair. Love it.
Nickname: 
Char
Location: 
Salem

Char Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
8 months 1 day ago

Miracle Gold

Review Questions: 
Age: 45 to 54 years old
Review Text: 
Well... this little "golden shampoo" helps more than just babies... it helps adults. I am a gold prospector and I run a big group in California of gold prospectors. The first time I got a sty in my eye from the dirt in the field, my doctor told me about Johnson's Baby Shampoo and how it would help heal the sty. Washing with the shampoo, my sty cleared in two days!!! The initial medication I got from the doctors never worked. Now when I feel a sty coming on... I just wash my eyes with it and a little warm water. And it goes away. I also cleanse my face with it now since my Grandmother told me its all she's used for a long time and she had beautiful skin. (She passed last year.) I wish I can get enough of the travel size bottles to pass one out to every miner at our meeting. That would be awesome. Thank you for saving my eyes!!!
Nickname: 
CV-UPI
Location: 
Stockton

CV-UPI Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Service 8 months 1 day ago
Thank you for writing this review. We'd like to learn more about your experience with this product. Please give us a call at 1-866-565-2229. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
8 months 1 week ago

This not original formula, it is 'improved forumula', has conditioners :(

Review Questions: 
Age: 35 to 44 years old
Review Text: 
The Johnson's Baby shampoo found is stores 3 years ago, the ones not marked with the words 'conditioners' left the hair dry and full. This Johnson's Baby shampoo found this year (2017) is marked "improved formula" and is usually sold as 'original formula online. It has conditioners and leaves hair silky and shiny and slicked down, close to the head. The true original does not have such conditioning effect, thus it leaves the hair greatly more full bodied and textured. A much different look ! I do not like this 'improved formula' version of Johnsons Baby shampoo, not at all.
Nickname: 
Linda
Location: 
Reno

Linda Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Care Center 8 months 1 week ago
We're sorry to hear you're not a fan of this product anymore and would love to learn more about your experience with this product. When you have a moment, please give us a call at 1-866-565-2229 anytime Monday through Friday between 9 AM to 7 PM ET. We look forward to hearing back from you!
Rating: 
1 2 3 4 5
Submission Date: 
8 months 3 weeks ago

Puppy loves it... too!

Review Questions: 
Age: 45 to 54 years old
Review Text: 
Monty enjoys his bath, although he's a cute little dog... he's even much more handsome after cleaning up. The Baby Shampoo is a great alternative to others on the market. It's gentle on his coat and on our wallet. You should check with you vet because not all might agree, but in Monty's case it's OK every few weeks.
Nickname: 
CasinoKid
Location: 
Sherman Oaks, Los Angeles, CA, USA

CasinoKid Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
9 months 4 weeks ago

New Formula Now Irritates My Eyes and Old Formula Did Not!

Review Text: 
I have used Johnson's Baby Shampoo for years. My 80 year old mom does as well. Up until now. The new "improved" formula removed one ingredient and replaced with upwards of 5 ingredients now... Both my mom and me are now experiencing burning eyes when using this product... We will no longer use after many, many years... Very disappointed with this product, from someone we have trusted for some time...
Nickname: 
Christine and Mom
Location: 
Cherry Hill

Christine and Mom Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Service 9 months 4 weeks ago
Thank you for writing this review. We wouldn't expect this product to irritate your eyes. We'd like to learn more about your experience. Please give us a call at 1-866-565-2229. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
10 months 2 weeks ago

Love that there really are no tears!

Review Text: 
I have 6 kids and now 16 Grandkids and have used this product through the years. I would never change. Also, clean fresh scent!
Nickname: 
Babs
Location: 
Ivins, UT, USA

Babs Ratings

Overall: 

1 2 3 4 5