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JOHNSON'S® Baby Hand & Face Wipes, 25 Count

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1 2 3 4 5 3.03 of 5

Breakdown

5
17
4
1
3
0
2
0
1
17

Where to Buy

Online Retailers

Product Ratings & Reviews (35 reviews)
1 2 3 4 5
35 reviews 53% recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
3.0
1 - 8 of 35 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

Terrible!!

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I used these wipes to clean up my baby girl and within an hour she was screaming and had red rashes where I wiped!! She screamed non stop till we gave her a warm bath! Maybe it's fine for some baby but I definitely will not be using them again!! :( :(
Nickname: 
Ash24
Location: 
Fredericksburg

Ash24 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Service 2 months 1 week ago
We're so very sorry to hear about your little one's experience with our product! We would never expect this, so we'd like to learn more about what happened and see what we can do to help. Please give us a call at 1-866-565-2229 from 9AM - 5:30PM ET, Monday through Friday. We hope to hear from you soon!
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Not so good

Review Questions: 
Age: 25 to 34 years old
Review Text: 
We use Johnson’s baby products religiously and when I saw these wipes I thought how convienent! Well we used them on my son for the first time and within 10 minutes his face had broken out in a terrible rash. I will be returning this product and will not purchase it again.
Nickname: 
Defranco
Location: 
Houston

Defranco Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Service 2 months 2 weeks ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-866-565-2229. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
5 months 1 week ago

Caused Rash and Redness

Review Questions: 
Received as a Free Sample: No
Gender: Female
Age: 25 to 34 years old
Review Text: 
I used the product for a quick clean up for my baby girl. I generally stick to another line of bath and body products for her, however, I wanted to try out the convenient pre-moistened face and hand wipes. Almost within minutes began see small bumps that resembled heat rash, however they quickly reddened and looked irritated. Her cheeks and chin have now been covered in this rash for approximately two days. This is the first and only time these bumps have appeared and this is the only new thing that she has been exposed to. I am very disappointed and will not use any of your products after this experience. The convenience is certainly not worth the discomfort or appearance it leaves behind.
Nickname: 
Shelly
Location: 
Maryland

Shelly Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Service 5 months 1 week ago
We're so sorry to hear about this! We'd really like to learn more and make things right for you and your little one. Please give us a call at 1-866-565-2229 from 9AM - 7PM ET Monday through Friday. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
7 months 4 weeks ago

Awesome and Smells fabulous!

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I absolutely LOVE these wipes! I only use them on my sons hands since he has eczema and sensitive skin so I can only use certain products on his face and body. But these wipes are perfect for when he gets sticky with formula, touches the face cream or steroid cream I pUT on his body, or just to freshen up in the morning and at night before bed! The smell amazing, very refreshing and clean. I won't use anything else, they are just too good!
Nickname: 
Carmorg5
Location: 
Pequea

Carmorg5 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 year 14 min ago

Red rash!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
Similar to other reviewers' experience, I used this on my baby's face to wipe off after feeding. The next morning he had a red bumpy rash all along his mouth and chin. This is the only new item I have used on him and it is exactly where I wiped. Perhaps he has more sensitive skin so others with sensitive skin should be wary.
Nickname: 
LiamsMommy
Location: 
Norco, CA, USA

LiamsMommy Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Services 12 months 4 days ago
We really appreciate you bringing this to our attention. We certainly wouldn't expect results like this after using this product, therefore, we'd like to learn some more information when you get a chance. Please give us a call at 1-866-565-2229, Monday-Friday, 9AM-7PM ET. We hope to hear from you soon.
Rating: 
1 2 3 4 5
Submission Date: 
1 year 3 months ago

Rash, my poor baby!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I used these wipes on my child's face, neck and body. I thought the wipes smelled clean and fresh, little did I know that these would cause a red angry rash all over my child. I know that this rash is from this product as I am very careful with what I use on my child and this is the only new product that I had used.
Nickname: 
Rebecksters
Location: 
Minneapolis, MN, USA

Rebecksters Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Service 1 year 3 months ago
Thank you so much for taking the time to write this review. We wouldn't expect this product would cause your baby to have a red rash. We would like to learn more about your experience. Please give us a call at 1-866-565-2229. We are open Monday-Friday 9AM-7PM EST. We look forward to your call.
Rating: 
1 2 3 4 5
Submission Date: 
1 year 3 months ago

Softly

Review Questions: 
Age: 35 to 44 years old
Review Text: 
Very soft and gentle... no rubbish materials and good for babg
Nickname: 
Rizwan
Location: 

Rizwan Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 year 4 months ago

Red rash

Review Questions: 
Age: 25 to 34 years old
Review Text: 
Hi. Used this product before and my baby ( now 4 moth old) didn't have a reaction. I used these wipes to give her a full body wipe down and noticed that after 2 minutes, she had little red bumps where we used it.
Nickname: 
Luna's mom
Location: 
Campbell, CA, USA

Luna's mom Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, JOHNSON'S BABY®, Customer Care 1 year 4 months ago
Thank you so much for making us aware of this. This type of reaction isn't typical of using our product, and we'd like to learn more about your daughter's experience. Please call us at 1-866-565-2229 Monday-Friday between 9am-7pmET. We hope to hear from you soon.