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JOHNSON’S® Skin Nourish Shea & Cocoa Butter Wash 27.1 Fl. Oz (800 mL)

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1 2 3 4 5 4.75 of 5

Breakdown

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80
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11
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13

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Product Ratings & Reviews (669 reviews)
1 2 3 4 5
669 reviews 97% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.8
1 - 8 of 669 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 2 days ago

Best Johnson’s product yet!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I bought this shampoo a month ago for my 6 month old baby. After using it his hair felt almost exactly like it did when he was a newborn; his precious locks had that super soft newborn feel to them again. It also makes his hair smell amazing. Thank you Johnsons for making such a great product.
Nickname: 
FredericksMama2018
Location: 
Kenai

FredericksMama2018 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 2 days ago

Amazing Product!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I bought the Johnson’s Cotton touch lotion for myself (an adult) because I couldn’t find the apple scented one! It was truly a blessing because I have really sensitive skin and I also suffer from Keratosis Pilaris on my arms. I find after using this that my skin is significantly more calm and soft to the touch. I love the scent, it’s so gentle & lasts. I don’t know why people are complaining about ingredients seeing as 6 of them are naturally-derived...Anyway, thank you for producing a product that is gentle enough for babies and adults & making the fight for beautiful skin easier! <3
Nickname: 
Kaybaybay
Location: 
Philadelphia, Pennsylvania

Kaybaybay Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 2 days ago

Smells Amazing!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I actually purchased this for my toddler not newborn because it smelled so lovely. I love The bottle and the pump! It comes out easily, washes off nicely, and leaves a soft clean scent. It doesn’t bother his skin or cause any irritation and the new formulas are amazing! Thank your such a great product that also smoothed and moisturizes his skin. Highly recommend!
Nickname: 
Kiwi
Location: 
Omaha, NE

Kiwi Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 5 days ago

Missed the Mark on this Product

Review Questions: 
Age: 35 to 44 years old
Review Text: 
Half the Marketing mission is the one handed pump. It is the worst, stiffest pump I have ever used on a plastic dispensing bottle. I have taken the bottle apart a few times to see if I can improve the pump and flow. I have been unsuccessful. The product also drips out dangling drops of body wash residue which drips as a mess. I thought the title of Cotton Touch was a synonym but the product has cotton listed as an ingredient. That seems odd to me, sounds like a useless filler. It seems rinsible as advertised but I am basically disappointed in this product. Will not buy again.
Nickname: 
Busy Mom
Location: 

Busy Mom Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 1 day ago

Love the pump bottles!!!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I bought the CottonTouch, if it had a better smell I would definitely give 5 stars! Other than that we have the original, CottonTouch and Bedtime an use them all including the lotions. Not sure how long the Detangler set has been out but I can’t wait to try it.
Nickname: 
cat859
Location: 
Dayton

cat859 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 days ago

Not good

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I bought the cottontouch lotion and the 2 in 1 use it on my newborn now his face neck and head is covered in rashes even his ears am going to discontinue using it and try something else
Nickname: 
Toya
Location: 
Bahamas

Toya Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Care 1 month 1 day ago
We're very sorry to hear about the reaction your little one has had to our products and we'd like to see how we can help. Please give us a call at 1-866-565-2229, Monday - Friday from 9 AM to 5:30 PM ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 days ago

Look at the ingredients

Review Text: 
I wouldn't put this on any child , just look at the ingredients and you decide
Nickname: 
kendog
Location: 
los angeles ca.

kendog Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Smells good but causes rash

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I got this as a gift.. it smells nice but I’m noticing when I use this product my hands get a rash and my baby gets a rash on her body.. not horribly but just enough to cause discomfort and concern to switch. I’m probably going to throw it out and try something for sensitive skin with ingredients I can understand and pronounce
Nickname: 
Hannahsmommy
Location: 
Houston

Hannahsmommy Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's baby, Consumer Care 1 month 2 weeks ago
Oh no! You and your little one deserve only the best, so we'd like to learn more about this and see how we can help. When you get the chance, give us a call at 1-866-565-2229, M-F from 9am to 5:30pm ET. Can't wait to hear from you!