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JOHNSON’S® NO MORE TANGLES® Shampoo 20.3 Fl. Oz (600 mL)

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1 2 3 4 5 3.81 out of 5 stars

Breakdown

5
135
4
21
3
10
2
10
1
49

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Product Ratings & Reviews (225 reviews)
1 2 3 4 5
225 reviews 72% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.8
1 - 8 of 225 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

Great soap

Review Questions: 
Age: 18 to 24 years old
Review Text: 
Only soap i will use in my babies, it is so gentle on their skin, i refuse to use any other baby soap on them, everytime a new mom asks me what soap i prefer i always tell them to get Johnson's baby soap... Love it!
Nickname: 
Katrice
Location: 
West Blocton

Katrice Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 days ago

Terrible Dispenser Design

Review Questions: 
Age: 35 to 44 years old
Review Text: 
The soap is fine, but the poorly designed dispenser takes two seconds per pump to return to the up position. That means if i want to lather a wash towel I have to spend 8-10 sec. watching the dispenser nozzle as it comes up in slow motion. I feel like this is a reflection of the bottle designers disconnect with actual parents who bathe their children. If this group put half the effort into the fuctional performance of their product as they did into the style and marketing, they would have a decent soap bottle
Nickname: 
Nazul
Location: 
San Antonio

Nazul Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Care 1 week 2 days ago
We’re so sorry to hear about your experience with the dispenser from our Johnson’s Baby Shampoo and we’d appreciate the opportunity to gather a few more details. Please give us a call at 1-866-565-2229 between the hours of 9:00 AM – 5:30 PM ET, Monday – Friday. We hope to hear back soon!
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 days ago

Beware

Review Questions: 
Age: 25 to 34 years old
Review Text: 
My husband and I got this shampoo because we have very sensitive scalps and skin. Thinking it would be great to use since it claims for be safe for babies. The product made our skin very itchy and some areas feel sunburnt. But we didn’t even go out in the sun. Strange bumps popped up as well. Needless to say we switched back to our old soap. I hope that babies don’t feel this way. Because they can’t communicate to with words.
Nickname: 
Chuggy12
Location: 
Mesa,Az

Chuggy12 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Care 2 weeks 2 days ago
Thanks for trying our shampoo! We're sorry to hear about your and your husband's experience with it and want to chat more. Please call us at 1-866-565-2229, M-F, from 9am to 5:30pm ET with your reviewer ID. Thanks!
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 3 days ago

New bottle shape

Review Text: 
I have man size hands and the new shape of the bottle is terrible! When wet, and soapy, it is hard to grip. If dropped on a foot, or on a baby, there could be some serious damage.
Nickname: 
Nick
Location: 
Ann Arbor

Nick Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Care 3 weeks 2 days ago
Hi there, and thanks for sharing your feedback! We'd like the chance to hear more about your experience, so please call us at ​1-866-565-2229, M-F, from 9am to 5:30pm ET with your reviewer information. Thank you!
Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 16 hours ago

Great products

Review Questions: 
Age: 18 to 24 years old
Review Text: 
Smells and works great! I use this for hair body and face! It's very easy on the eyes
Nickname: 
1234
Location: 
Killeen

1234 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 1 day ago

Eye makeup remover

Review Text: 
My optometrists suggested decades ago I use J&J baby shampoo to take my eye makeup off as I was getting eye infections, since you changed the formula I’ve started getting the infections again...how can I get some of the old formula? In desperate need of it Please, best product ever!!
Nickname: 
Anita
Location: 
Asheville NC

Anita Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Care 4 weeks 17 hours ago
Thanks for reaching out! We’d like to learn more about your experience, please call us! Our phone number is 1-866-565-2229, we’re here M-F from 9:00AM – 5:30PM ET. When you call, please mention your username so we can match your call with your review. Talk to you soon!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 days ago

The shampoo is loaded with too much fragrence.

Review Text: 
I am an adult with allergies. I purchased this product thinking that if it could be used on a baby that it would not be loaded with fragence. I was wrong. My throat became irriated, my nose stopped up even with my allergy pills that I take daily. IF I HAD BEEN AN INFANT I WOULD HAD BEEN UNABLE TO VOICE WHAT WAS WRONG WITH ME. My hair looked great however I felt really bad until I washed my hair the next morning.
Nickname: 
Patty
Location: 
Sioux Falls, SD 57108

Patty Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Serivce 1 month 3 days ago
We're so sorry to hear this, Patty! We'd love the chance to learn more and help, so please give us a call at ​1-866-565-2229 from 9am - 5:30pm ET, Monday through Friday. Hope to chat soon!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 5 days ago

It leaves my sons skin and hair soft, love it!!!

Review Text: 
I have gotten samples of it from different registry pages and I totally am in love with it after drying my sons hair it leaves it smelling nice and feels soft, I'd say it's even better than other companies!!
Nickname: 
Lesly27
Location: 
Bakersfield

Lesly27 Ratings

Overall: 

1 2 3 4 5