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JOHNSON’S® NO MORE TANGLES® Shampoo 13.6 Fl. Oz (400 mL)

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1 2 3 4 5 3.85 of 5

Breakdown

5
131
4
21
3
10
2
9
1
45

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Product Ratings & Reviews (216 reviews)
1 2 3 4 5
216 reviews 73% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.9
1 - 8 of 215 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 days ago

Love the new and improved Johnson’s and Johnson’s

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I’ve used Johnson’s and Johnson’s since my daughter was a baby and now she’s 4, and my son is 1. I love it!
Nickname: 
amramirez18
Location: 
Ennis, Tx

amramirez18 Ratings

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1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 days ago

Lousy new product

Review Text: 
I have been using Baby Shampoo for more than 40 years The new formula is completely uncomparable with the old shampoo Lesser quality New bottle a pain to handle with soapy hands Would suggest to return to your successful old Baby Shampoo formula and pouring bottle I use the pump system bottle on Neutrogena bath gel with no complain With Shampoo its a different approach
Nickname: 
Zizi
Location: 
Miami Florida

Zizi Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 days ago

Amazing!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I bought this bath about three weeks ago. The vapor smells Are amazing! My son has been getting super stuffed up and every time we need to get him a good clearing up and also comfort him, we put him in the tub with some of this and he’s good to go! It’s relaxing to both momma and child and will forever be my go to, even above Vick’s at times!
Nickname: 
Linds
Location: 
Philadelphia

Linds Ratings

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1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 days ago

Lousy Product

Review Text: 
I have been buying this product off and on for over 40 yrs now and i believe that it is the worse formulation and most horrible dispensing device ever. Must be made by in caves in China, this was an American staple, and it appears to be gone like others
Nickname: 
Stan
Location: 
Bartlett, TN

Stan Ratings

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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

The shampoo now burns my eyes.

Review Text: 
It does not smell as good or lather as much. It burns my eyes so I will not use it on my new grandson. Please go back to the way it was and with the gold color.
Nickname: 
Santraps
Location: 
Los Angeles

Santraps Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's baby, Consumer Care 1 month 1 week ago
We're so sorry to hear that and would like to learn more. When you get the chance, please give us a call at 1-877-223-9807, M-F from 9am to 5:30pm ET. Hope to hear from you soon!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Frustrating pump

Review Text: 
Love the product and was excited to see the new one handed pumps on bottles. The pump is not made well though. It is hard to press and then the top pops off making me have to let go of the hold I had on baby and use both hands to try to get it back together. Very frustrating.
Nickname: 
Grammy1
Location: 
N. Richland Hills

Grammy1 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Bring back old formula

Review Questions: 
Age: 25 to 34 years old
Review Text: 
We have been using Johnson and Johnson for my now 2 year old son since he was born and had loved this product. However, this “new and improved formula” is horrible. He has been scratching his head almost all day everyday for like a week and now screams when we put the shampoo on and rinse it out. I initially just thought he was going through a phase of hating to take baths again, but now realizing after much research and talking to his pediatrician that it’s this new formula in shampoo. Soooo disappointing.
Nickname: 
Ainzf85
Location: 
Plymouth Ma

Ainzf85 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Care Center 1 month 1 week ago
Oh no! We’re so sorry to hear about this! We’d like to talk to you about your experience and how we can help both you and your little one. Please call us, our number is 1-866-565-2229, we’re here M-F from 9:00 AM – 5:30 PM ET. When you call, please share your username so we can link your review with your call. Talk to you soon!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Remember New Coke?

Review Questions: 
Age: 45 to 54 years old
Review Text: 
Please, please return JBS "Classic" to the market for your loyal customer base who love the old scent and lather. This new stuff is a pale imitation of the gold standard.
Nickname: 
DBNYNY
Location: 
New York

DBNYNY Ratings

Overall: 

1 2 3 4 5