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JOHNSON’S® NO MORE TANGLES® Detangling Spray 10 Fl. Oz (295 mL)

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1 2 3 4 5 3.33 out of 5 stars

Breakdown

5
68
4
11
3
9
2
5
1
48

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Product Ratings & Reviews (141 reviews)
1 2 3 4 5
141 reviews 63% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.3
1 - 8 of 141 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 days ago

Unhappy with the new formula.

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I used to love this detangling spray. However, the new bottle with the lion on the front has an unpleasant scent. I can't decide whether it smells more like bug spray or an old lady who is trying to cover up the smell of her unwashed body. I have also notice that is causes a rash on my daughters cheeks. I am currently shopping for a new brand of detangler.
Nickname: 
Kit37
Location: 
Viera, Florida

Kit37 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsons, Consumer Care 1 week 2 days ago
We're sorry to hear about this! We'd like to learn more about your daughter's experience. Please give us a call at ​1-866-565-2229 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.
Rating: 
1 2 3 4 5
Submission Date: 
1 week 5 days ago

HORRIBLE product causes rash and smells horrible

Review Questions: 
Age: 18 to 24 years old
Review Text: 
This product should not be used it caused burning chemical patchy rash on my face what ever you have put in this new and improved formula needs to be removed it is unsafe for kids and adults to use.
Nickname: 
Angelaian
Location: 
Australia

Angelaian Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsonsbaby, Consumer Care 1 week 4 days ago
We're so sorry to hear this. Please give us a call at 1-866-428-3366. We're available Monday-Friday 9am-5:30pm ET. Be sure to share your reviewer name with our specialist when you call. Thanks for letting us know.
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 1 day ago

NEW FORMULA SMELLS like INSECTICIDE :(

Review Text: 
I have used this product forever, BUT the new formula smells like insecticide. My head is pounding and my throat is dry and raspy. Just called the company and they are refunding my purchase of 3 bottles online. Representative also said he will make management aware and I did tell him I saw this website while we were on the phone.
Nickname: 
Tori
Location: 
Crystal lake

Tori Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 5 days ago

New formula scent not as good as original

Review Questions: 
Age: 35 to 44 years old
Review Text: 
Please change the formula scent back to what it was. We no longer use because of new scent! The original was great!
Nickname: 
Deecass
Location: 
Little Silver NJ

Deecass Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 11 hours ago

Detangler miracle

Review Questions: 
Gender: Female
Received as a Free Sample: Yes
Age: 35 to 44 years old
Review Text: 
I asked my hair dresser what she recommended I use on my daughter's natural hair that is very coarse ans tangled. She told me to get the j&j detangler. I was thinking is this really going to work. Guess what, it definitely helped me to be able to comb my daughters hair with less tears from her. This product made it so much easier and eased my mind of hurting her while doing her hair.
Nickname: 
Jay
Location: 
This review was collected as part of a promotion.

Jay Ratings

Overall: 

1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
1 month 6 days ago

Bring back the old scent!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I have been using this product since I was a child and now for my daughter. I bought a new bottle not realizing that the scent had changed. My daughter and I both cannot stand the new “fruity “ scent. It got dumped down the sink. Please bring back the original scent.
Nickname: 
tsmom
Location: 
Spencer

tsmom Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Fragrance added? NO, THANK YOU!

Review Text: 
I will no longer buy this. Wondering about my face getting splotches all over it after I used it, but loved the way it got out tangles so I kept using it. Now the splotches are worse. When I investigated, I saw FRAGRANCE listed in the ingredients. Well, that certainly explains the splotches. I thought it used to be fragrance free?!!! Sorry, you lost me at FRAGRANCE...
Nickname: 
Donna77642
Location: 

Donna77642 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Care 1 month 1 week ago
Hi there! We’re so sorry to hear about your experience with our No More Tangles Detangling and we’d appreciate the opportunity to gather a few more details, to help us assist you further. When you have a moment, please give us a call at 1-866-565-2229 between the hours of 9:00 AM – 5:30 PM ET, Monday – Friday. We look forward to hearing back!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Love this product

Review Questions: 
Gender: Female
Received as a Free Sample: Yes
Age: 35 to 44 years old
Review Text: 
I absolutely love the de-tangling spray. I love the logo with the lion. My 2 year old loves to tell me about the picture while i am doing her hair. I love how easy the pump is and how easy it is to comb out her tangles. She loves to get the comb and try and do her own hair. Thanks for your product!
Nickname: 
november
Location: 
mesa
This review was collected as part of a promotion.

november Ratings

Overall: 

1 2 3 4 5

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