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JOHNSON’S® Head-To-Toe® Wash & Shampoo 27.1 Fl. Oz (800 mL)

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Breakdown

5
587
4
93
3
16
2
6
1
27

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Product Ratings & Reviews (729 reviews)
1 2 3 4 5
729 reviews 95% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.7
1 - 8 of 729 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 days 3 hours ago

Yes!

Review Questions: 
Gender: Female
Received as a Free Sample: Yes
Age: 25 to 34 years old
Review Text: 
I LOVE the new pump they added to this wash. It also makes great bubbles when you add it to bath water and it washes even the craziest gunk off my son when he comes into the bath with slime or sticky jelly on his hands.
Nickname: 
loomismomma
Location: 
Loomis

loomismomma Ratings

Overall: 

1 2 3 4 5

Helpfulness Count: 
Nobody has voted this review helpful.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 1 day ago

Product bottles

Review Questions: 
Age: 25 to 34 years old
Review Text: 
Hate the new bottles! Please bring back the squeeze bottles. These pumps suck! I need to bathe my kids quickly, this doesn't help
Nickname: 
Nini
Location: 
Los Angeles

Nini Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 2 days ago

disappointed

Review Questions: 
Age: 25 to 34 years old
Review Text: 
Irritated my child’s skin. Caused itching. Harsh smell. Doesn’t smell the same. Citric? Not good for skin
Nickname: 
Cristy
Location: 
Bowling green

Cristy Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Customer Care 2 weeks 2 days ago
We never want to irritate your little one's skin and want to hear more. Give us a call at 1-866-565-2229 Mon-Fri, 9am-530pm ET
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 days ago

Works well!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I have Purchased this product multiple times and love it. I recently purchased the new formula one when both my son and I were sick and it worked wonders! It helped clear up our sinuses and was so gentle on the skin. Yes, I ised It as well! It’s soft on the skin, non irritating to the skin and smells nice and cooling. It creates soft bubbles in the bath and a nice vapor. Highly recommend this product!
Nickname: 
Kiwi
Location: 
Omaha, NE

Kiwi Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 days ago

Formula changed

Review Questions: 
Age: 45 to 54 years old
Review Text: 
Used to use this all the time for congestion. They have changed the formula & dislike the new scent & it doesn’t have the same vapor quality
Nickname: 
Mom23
Location: 
NY

Mom23 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 32 min ago

This review is for the bottle/pump

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I've been using various J&J baby washes over the years, and my most recent purchase is with the new bottle and pump design. The pump is hard to push down requiring two hands, one to push the pump and the other to try to securely hold the bottle which can be tricky with wet hands. I get my child to hold the wash cloth under the pump opening now. The pump very slowly comes back up and only about an half inch is available to push down, so very little soap comes out for each pump. I realize in the grand scheme of things the slightly more labor intensive design isn't that big of a deal, but I will be buying other brands until there is a new bottle and pump design because it is annoying to deal with every night. Don't try to fix what isn't broken.
Nickname: 
PurpleCat
Location: 
Atlanta

PurpleCat Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Service 2 weeks 6 days ago
Hi there! We’re so sorry to hear about your experience with the pump from our Head-to-Toe Wash and Shampoo. When you have a moment, please give us a call at 1-866-565-2229 between the hours of 9:00 AM – 5:30 PM ET, Monday – Friday so we can learn more about what happened and see what we can do to help. We hope to hear back soon!
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 6 days ago

Pump sucks

Review Questions: 
Age: 45 to 54 years old
Review Text: 
I always buy the baby shampoo to bath my chihuahuas. The pump broke while I was trying to use it. I love the shampoo, but please bring back the old bottles.
Nickname: 
Justkerren
Location: 
Austin, Texas

Justkerren Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Company Service 3 weeks 6 days ago
Thank you for your feedback, we're very sorry to hear about this. We’d like to make this up to you, please call us at 1-866-565-2229. We're available Monday-Friday from 9AM-5:30PM ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 1 day ago

Poor design

Review Text: 
I have been using this product for several years with noticeable reduction in migraines. Love the product. However the new pump design is awful- very difficult to use as the product is thick and the pump takes forever to go back to original position to pump a second squirt.
Nickname: 
Kayj
Location: 
Atlanta

Kayj Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Company Service 4 weeks 1 day ago
Thanks for the feedback! That isn't our intended use for our product, but we would love to learn more and also help you out with that pump! When you get a chance, give us a call at 1-866-565-2229 between 9AM and 5:30PM ET, Monday-Friday. We look forward to chatting!