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JOHNSON’S® Head-To-Toe® Wash & Shampoo 27.1 Fl. Oz (800 mL)

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Product Ratings & Reviews (717 reviews)
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717 reviews 96% recommend this product Write a Review

Average Ratings

Overall
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4.7
1 - 8 of 717 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 16 hours ago

The new pump ruins it.

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I’ve been a dedicated user for years and I’m now changing brands because of the pump. It’s the worst pump on earth. It takes 4 seconds for the pump to come back up which results in a long time to get enough soap out. It’s really bad. Time to move on.
Nickname: 
Zoso
Location: 
New bedford

Zoso Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

Works great for rsv

Review Questions: 
Age: 18 to 24 years old
Review Text: 
My little one (8 weeks old) was diagnosed with RSV three days ago the night she was diagnosed I went out and bought Johnson & Johnson's Vapor wash I was very impressed with a gentle scent not overwhelming or harsh like vicks vapor . Vicks is also not good to use on small babies so I love that Johnson & Johnson's Vapor is here and made out of natural ingredients. Its day 4 I've bathed her in it every day , took her to the peds yesterday for a check up on it and she is doing great he said her lungs sound amazing and I'm truly thankful for Johnson & Johnson's Vapor it's a great product and I personally love it . Don't knock it till you try it . Also my little one has hypersensitive skin and had no reaction not even a red spot . Amazing work thank you so much Johnson & Johnson's !!
Nickname: 
Raylynnsmom
Location: 
Thomasville

Raylynnsmom Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 6 days ago

Not a good formula

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I brought this product 3 months ago and I have tried it on my now 18 month old a few times. After every use I noticed that my son had rash on his arms and chest. The rash even appeared on his face, although the wash was not applied directly to his face just from him splashing in the tub. I do not recommend this product. The old formula worked great (no break outs or rashes).
Nickname: 
Dee18
Location: 
Neptune, NJ

Dee18 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsons US, Consumer Care 1 week 5 days ago
We're very sorry this happened while using our product. We would like to learn more about this. Please give us a call at 1-866-565-2229 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 7 hours ago

It wasn't broken, why did you "fix" it?!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I have used Johnson's baby shampoo daily for YEARS for make up removal. Read that as: I used to lather it and apply it directly to my eyes. It was wonderful. Now that it has been "improved" I will no longer be buying it. a) It runs through my fingers and barely lathers, requiring that I use much more. b) The new bottle and pump are practically unusable. The bottle is unstable and each pump produces a tiny amount of shampoo. I have to use one hand to stabilize the bottle and the other to pump it repeatedly. I generally like pump bottles, though. This just isn't the right kind of plastic for it. c) It stings like insect bites. My eyes were dry, red, and itchy to the point that I needed eye drops. My friend stopped using it because her baby started crying when she used this new shampoo. She's the one that introduced me to Aveeno baby wash. It's not as good as the old Johnson's baby shampoo, but it is far and away better than this new hornet water Johnson's is selling. I chucked the whole thing in the garbage. Fail, Johnson's. Huge fail. I understand that crunchy organic people want things that are natural, organic, gluten free, chemical free, etc. ect. ect. Poison ivy is natural, but I bet you'd get blow back if you added it to your products. I don't blame you for trying to snag that market, but I think you'll ultimately lose more than you gained.
Nickname: 
Christine
Location: 
Knoxville

Christine Ratings

Overall: 

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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 13 hours ago

What happened to the old tried and true?

Review Questions: 
Age: 35 to 44 years old
Review Text: 
New is never improved. Why? Why change the classic standard? Aside from the bottle, particularly the pump resulting in my almost dropping a new full bottle on my 6 mo old’s head as I tried to get it to operate, the new formula is just not as good. First, it doesn’t smell like the classic baby shampoo we all know and love, so minus points there. Second, it doesn’t wash off very easily. After washing my daughter, she gets rinsed, then playtime, and the bath is full of soapy water now with this new formula. She even cries now when I have to scrub it out of her hair which never happened with the old stuff which easily rinsed out. Bad changes in my opinion.
Nickname: 
Anthony
Location: 
Oceanside

Anthony Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, JohnsonsBaby, CCC 2 weeks 4 hours ago
We’re sorry to hear you’re not loving our new Head-To-Toe Wash and Shampoo. We’d love to pass this feedback on to our team, but we’d also like to learn more about your experience! Please give us a call at 1-866-565-2229, Monday-Friday from 9AM-5:30PM ET. We hope to hear from you soon!
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 6 days ago

This product strips moisture

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I bought this product 1 month ago and used it to wash my sons body and hair. Right away it was clear this product that now combines shampoo and body wash was stripping moisture from my sons hair. I’m not sure why the baby wash is harder to find but hoping this one comes back because I don’t like using this combo product. I love the baby wash and hope they keep it separate from the shampoo. Please reconsider continuing to sell this product separately!
Nickname: 
Mandio23
Location: 
New Jersey

Mandio23 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Company Services 2 weeks 6 days ago
We want to hear more about your son's experience. Give us a call at 1-866-565-2229. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to chat soon!
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 6 days ago

Excellent for Bath Routine!!!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I've always loved these products they will always be my go to for my children. The Soothing Vapo wash definitely helped my baby get in a great nights rest with a cold.
Nickname: 
McCrarymomof2
Location: 
HUNTSVILLE

McCrarymomof2 Ratings

Overall: 

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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 6 days ago

Not Good!

Review Text: 
Why in the world would you change the product and then make only the pump bottles available?? I was happy with Johnson's head-to-toe baby wash, it was far more superior to the new product and was the only soap that I used to use to bathe my great-nephew. The new bottle only being available with this horrible pump is a joke. Did you not research to realize this bottle is awkward, clumsy and difficult to use?....unless one prefers to consistently knock the bottle over trying to dispense an adequate amount of baby wash to cleanse a child, much less an adult! One more note: why do you ask if I'm a parent, allow me to select "no" then not let me post unless I post the age of my "youngest child"??
Nickname: 
PamD
Location: 
Henderson

PamD Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Company Services 2 weeks 6 days ago
We want to hear more about this. Give us a call at 1-866-565-2229. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to chat soon!