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JOHNSON’S® Baby Lotion 10.2 Fl. Oz (300 mL)

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1 2 3 4 5 3.61 of 5

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Product Ratings & Reviews (733 reviews)
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733 reviews 67% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.6
1 - 8 of 733 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 19 hours ago

Not happy with new product.

Review Questions: 
Age: 35 to 44 years old
Review Text: 
Our family has been using the original pink Baby lotion for many years and we love it. This new product doesn't have that same colour and scent. Why change something so iconic and wonderful? We are really unhappy. We will never buy your products again.
Nickname: 
Beno
Location: 
Sydney Australia

Beno Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 5 days ago

Disappointed

Review Text: 
I have been an avid user of all the Johnson baby products since the 70's! The changes you make with the scents are awful. First the original baby shampoo was changed to that awful fruity scent now the powders and lotions! Please bring back the original sweet baby scents we had in the past!
Nickname: 
lcal60
Location: 
New Jersey

lcal60 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 5 days ago

Horrible

Review Questions: 
Age: 25 to 34 years old
Review Text: 
The new formula is very bad , it’s disappointing that the quality is that horrible!! I’ve been using lotion since I was a baby and now I’m even old enough and still use the lotion please bring the old formula back in the Australian market at least put it back in the market and keep new product and people choose between the two!
Nickname: 
Zee al
Location: 
Sydney

Zee al Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 6 days ago

Bring Back The Old!!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I have been using baby lotion to moisturise for over 20 years but will not be buying the new formula again! Why did you change the scent and colour when it already worked?? The scent is horrible, it smells like my grandmas soap!! The colour I can deal with, but don’t understand why you would change it! I do however like the new bottles :)
Nickname: 
Koje
Location: 
Auckland

Koje Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 6 days ago

Needs improvement

Review Questions: 
Age: 35 to 44 years old
Review Text: 
Lotion is great, however, the new packaging is not good. The new tops break very easily making it hard to get the lotion out.
Nickname: 
Sad about packaging
Location: 
Alabama

Sad about packaging Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Care 1 week 6 days ago
We're sorry to hear that our pump broke and we'd like to see how we can help. Please give us a call at 1-866-565-2229, Monday - Friday from 9 AM to 5:30 PM ET. We hope to talk soon!
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 5 days ago

Johnson's Baby Lotion

Review Text: 
I'm very sad that you have switched to a different formula and color. I have used this baby lotion since I was a teen and I am now 65 years old. I hope you will change your minds and bring the old one back as I will no longer be buying this one and I LOVED it; used it literally every single day!
Nickname: 
Chris
Location: 
Coon Rapids

Chris Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 5 days ago

Disappointed

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I want the old formula back, I have been using this lotion for more then 20 years and was super disappointed with the new formula
Nickname: 
AHDH
Location: 
Yuma,AZ

AHDH Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 6 days ago

Not a fan of the new formula

Review Questions: 
Age: 45 to 54 years old
Review Text: 
I have been using your baby lotion every day for over 20years. And I have to say since you have change the formula of the lotion I am not a fan of it at all. Now I need to find a new lotion. I wish you would bring back the old version. If it isn’t broke don’t fix it.
Nickname: 
Cat925
Location: 
Hollywood,FL

Cat925 Ratings

Overall: 

1 2 3 4 5