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JOHNSON’S® Baby Lotion 10.2 Fl. Oz (300 mL)

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Breakdown

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409
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60
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7
2
14
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123

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Product Ratings & Reviews (613 reviews)
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613 reviews 77% recommend this product Write a Review

Average Ratings

Overall
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4.0
1 - 8 of 613 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

Change isn’t always good

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I’ve been using this lotion for years and loved it especially the smell. The new look and formula just doesn’t cut it. I miss the old smell. The new formula isn’t the same and I want the old smell and formula back!!!!
Nickname: 
Raechel
Location: 
Oklahoma

Raechel Ratings

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Rating: 
1 2 3 4 5
Submission Date: 
1 week 2 days ago

Change in baby lotion was not made with customers

Review Text: 
I bought this lotion two days ago. I hate it! What happened to that great smell? Change is not always good. Why, after all these years, would you take that sweet smell away?
Nickname: 
Pamela
Location: 
Reidsville

Pamela Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 days ago

what did you do to your baby lotion

Review Text: 
I don't know what you did to your baby lotion, but you just lost a customer, the sent is like old lady lotion and doesn't do a thing for the skin
Nickname: 
hilda
Location: 
albany

hilda Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Care 1 week 4 days ago
We're very sorry to hear about your experience and we'd like to see how we can help. Please give us a call at 1-866-565-2229, Monday - Friday from 9 AM to 5:30 PM ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 days ago

Great for using less ingredients!

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I have been using this product since birth. GREAT for improving the formula but the smell of the lotion is completely different therefore I probably will never buy this lotion again.
Nickname: 
Mak1
Location: 
Denver

Mak1 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 5 days ago

I use to love it now it’s horrible.

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I think u guys changed the formula because this lotion use to be amazing now it does nothing for my sons skin.
Nickname: 
Karmas mom
Location: 
Boise

Karmas mom Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Company Services 1 week 5 days ago
We want to learn more about your experience. Give us a call at 1-866-565-2229. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to chat soon!
Rating: 
1 2 3 4 5
Submission Date: 
1 week 6 days ago

Miss the old bottle

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I went to buy the lotion and saw they changed the bottle and when I tried it..it felt completely different. it's dry, the fragrance is overwhelming and the consistency and color changed. I really wish they brought back the old version. My family's been using it since I was a kid and l had planned to use it on my babies but I'm going to have to find a new brand to use. Our skin is too sensitive for all the changes and this lotion was the only one that I really felt comfortable with.
Nickname: 
Mina23
Location: 
West Palm Beach

Mina23 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 6 days ago

Your new formulation is nothing short of awesome

Review Questions: 
Age: 45 to 54 years old
Review Text: 
I picked up a travel size to pop in my purse to use at work. I have sensitive skin that dsnt respond well with most (almost all) moisturizers. I would buy your new line by the vat if I could. You've saved my skin this fall/winter. Thank you!
Nickname: 
SnucksMama1996
Location: 
king william

SnucksMama1996 Ratings

Overall: 

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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 18 hours ago

Still good lotion

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I've always used Johnson's baby lotion and when they reinvented their look and changed their formula I was very excited to try it out. Honestly, I miss the smell of the older formula. That original beautiful smell was much stronger and it isn't as prominent in the new lotion. I still love using this new lotion but I do miss the old smell.
Nickname: 
brandym
Location: 
Ellendale

brandym Ratings

Overall: 

1 2 3 4 5