Skip to main content

Search

JOHNSON’S® Baby Lotion 10.2 Fl. Oz (300 mL)

Share

1 2 3 4 5 3.58 out of 5 stars

Breakdown

5
427
4
67
3
15
2
24
1
228

Where to Buy

Online Retailers

Product Ratings & Reviews (761 reviews)
1 2 3 4 5
761 reviews 66% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.6
1 - 8 of 761 Reviews
  • Filter
Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

Bring back the original scent and feel

Review Questions: 
Age: 35 to 44 years old
Review Text: 
The new smell is terrible and it doesn’t feel as moisturizing as the original product. Every review I see online is bad regarding the new formula. Why would they change a good product, I guess to appease the snowflakes. Make a natural line of product for them. Bring back the original baby lotion
Nickname: 
AmyC
Location: 
Bakersfield

AmyC Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Care 1 week 1 day ago
We're sorry to hear you are unhappy with this product and want to learn more. Please give us a call at ​1-866-565-2229. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
1 week 2 days ago

Horrible Change

Review Questions: 
Age: 35 to 44 years old
Review Text: 
This is a horrible change to the formula of the lotion. The prior formula was much better and had a way better consistency and smell. I am terribly disappointed in the change, especially because there are a lot of people with allergies to coconut and that was not well marked on the bottle. I am not allergic to coconut but I do have a sensitivity to it and this was quite a bad experience. Bring back the prior formula!
Nickname: 
BettyE
Location: 
Springfield, NJ

BettyE Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsonsbaby, Consumer Care 1 week 2 days ago
We're so sorry to hear that you had a reaction to our baby lotion. We'd like to learn more, and ask that you give us a call at 1-866-565-2229. We're available M-F 9am-5:30pm ET. Be sure to share your reviewer name with our specialist when you call. Thanks again for letting us know!
Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 days ago

Hate the new bottle!

Review Text: 
I have been using Johnson's baby lotion for over 40 years and I'm going to switch to a new lotion because of the new bottle and the new formula. The last 1/10 of the bottle cannot be used AND the bottle can't be recycled now because of the new impossible top. I am very angry that Johnson's took a step backwards in the Eco-friendly department and is trying to rip off customers by making us throw 1/10 of the lotion in the landfill! The new formula doesn't smell as good either! Take a lesson from New Coke!! Don't change an old favorite!! Bye bye Johnson's!
Nickname: 
Valerie365
Location: 
Elmira, New York

Valerie365 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsons, Consumer Care 1 week 2 days ago
We're sorry to hear about this! We would like to learn more about your experience using our product. Please give us a call at 1-866-565-2229 M-F between the hours of 9A-5:30P ET. Thanks and have a great day!
Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 days ago

Great lotion for baby and also for adults

Review Questions: 
Received as a Free Sample: Yes
Review Text: 
This is a great lotion for baby and also for adults. It is gentle and mild. It has no harsh chemicals and is great for people with sensitive skin.
Nickname: 
Ann56
Location: 
This review was collected as part of a promotion.

Ann56 Ratings

Overall: 

1 2 3 4 5

Helpfulness Count: 
Nobody has voted this review helpful.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 days ago

johnsons baby lotion

Review Questions: 
Age: 35 to 44 years old
Review Text: 
i love using it. my daugther loves it. very soft and gentle on her.
Nickname: 
tiffy
Location: 
pa enola

tiffy Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 week 6 days ago

Smells so good

Review Questions: 
Age: 35 to 44 years old
Review Text: 
My baby loves it....I'd recommend it to all of my friends
Nickname: 
Kathryn
Location: 
LA PORTE

Kathryn Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 4 days ago

Love the feel

Review Text: 
I love the baby lotion but can't empty the bottle. No way to open the container and the pump doesn't work. Any suggestions.
Nickname: 
Roseann
Location: 
Vanderbilt Pa

Roseann Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Care 2 weeks 3 days ago
Hi there! We’re so sorry to hear about your experience with the pump on our Johnson’s Baby Lotion and we’d appreciate the opportunity to gather a few more details, to help us assist you further. When you have a moment, please give us a call at 1-866-565-2229 between the hours of 9:00 AM – 5:30 PM ET, Monday – Friday. We look forward to hearing back!
Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 5 days ago

Pink J&J lotion

Review Questions: 
Age: 45 to 54 years old
Review Text: 
I do not like the smell of the new formula. I have been using this product everyday since I was a baby. I am now 53 years old. The new scent gives me a bad headache which is the reason I used it as an adult. It’s sad that I will have to find a new product. The wash is fine but the lotion is a NO for me. Thank
Nickname: 
Roni65
Location: 
Seguin

Roni65 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnson's, Consumer Care 2 weeks 4 days ago
Hi there! We’re so sorry to hear about your experience with our new Johnson’s Baby Lotion and we’d appreciate the opportunity to gather a few more details. If you could, please give us a call at 1-866-565-2229 between the hours of 9:00 AM – 5:30 PM ET, Monday – Friday so we can chat further. We hope to hear back soon!