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JOHNSON’S® Baby Lotion 10.2 Fl. Oz (300 mL)

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1 2 3 4 5 3.54 out of 5 stars

Breakdown

5
429
4
68
3
15
2
25
1
242

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Product Ratings & Reviews (779 reviews)
1 2 3 4 5
779 reviews 65% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.5
1 - 8 of 779 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 day ago

Bad ingredients in lotion alcohol and aluminum

Review Questions: 
Age: 45 to 54 years old
Review Text: 
This lotion burns my skin and my kids skin we turn red to much alcohol in it plus it needs less harsh ingredients Johnson's was my favorite until I seen all these bad things maybe you sould make it safer with less ingredients and no alcohol or aluminum
Nickname: 
Sassy
Location: 
Suwweenne river fla

Sassy Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsons, Consumer Care 1 month 1 day ago
We're sorry to hear about this! We would like to learn more about your experience using our lotion. Please give us a call at 1-866-565-2229 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.
Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 days ago

The lotion is great for all family members

Review Text: 
We have used this lotion for many years for babies through adults. Definitely recommend. The new bottle lid has broken off the last two times and you cant unscrew it if you want to get those last 1/2 cupful. The new lid design is Terrible.
Nickname: 
Yocnben
Location: 
WINDSOR

Yocnben Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsonsbaby, Consumer Care 1 month 4 days ago
Thanks for the review! We'd like to chat more about how the lid on this product. Please give us a call at ​1-866-565-2229. We're available M-F 9am-5:30pm ET. Thanks so much for letting us know!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 6 days ago

Bring back the old formula

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I’ve been using J&J baby lotion ever since I remember. I’m 27 (+13). I loved everything about this lotion I now use it on my kids I got my husband addicted to it too. Works better on my skin than adult lotions. What I loved most besides keeping my skin moisturized was the smell. Ahhh the smell. It’s not the same with this new white looking lotion. I feel heart broken. Like when your favorite restaurant you’ve been going since you were a kid closed down and you’ll never have it again but crave it all the time. Please bring back the smell good.
Nickname: 
LA Mama
Location: 
Los Angeles

LA Mama Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Bring back the old bottle

Review Text: 
I have used Johnson's Baby lotion for years. I am almost 60 and receive many comments on how nice my skin looks. I am very disappointed in the new bottle. I want to use the entire contents, but cannot remove the lid resulting in a lot of wasted product and money. Same issue with Johnson's baby wash. Please fix this issue with the packaging. Thank you. Cannot recommend this new bottle.
Nickname: 
Anna
Location: 

Anna Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsons, Consumer Care 1 month 1 week ago
Hi there, we'd like to learn more about your experience with our product. Please give us a call at ​1-866-565-2229 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Please bring back the original version!!

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I have used this product since I was a baby! I thought nothing much was changed when I bought the new one. I could understand the change in formula but the smell is bad. You could have just made the original formula stay as an option for us. Please please bring back the old formula as my family and I keep going around stores here just to find the old versions.
Nickname: 
missalpaca
Location: 

missalpaca Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

You need to make the stems longer so a person can.

Review Text: 
The stem needs to be made longer so a person can get all the lotion out. There is a lot of lotion still in there but not able to get it out.
Nickname: 
NeNe
Location: 
Osceola, Iowa

NeNe Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

terrible pump !!

Review Text: 
I AM 63 YEARS OLD AND I HAVE USED JOHNSON PRODUCTS ALL MY LIFE. The new design on the baby lotion is terribly made - first time i used it the top pulled right off !! Now i have to purchase a marrying device just to save my lotion.. while i like the new ingredients- no pink color, etc - i hate the new bottle .
Nickname: 
pjmoore
Location: 
wayne,nj

pjmoore Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Johnsonsbaby, Consumer Care 1 month 1 week ago
We're so sorry to hear that the pump on our bottle broke. When you have a moment, please give us a call at 1-866-565-2229. We're available Monday-Friday 9am-5:30pm ET. Be sure to share your reviewer name with our specialist when you call. Thanks for letting us know
Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

I've lost an old friend. Bring back the original!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
SO SAD about the new formula. It simply doesn't smell the same. I've used this my entire life and feel I've lost an old friend. Please, please make the original formula available to those who prefer it. Why do so many companies go and mess around with a classic? Terrible feel and smell. Boo hoo!
Nickname: 
Longing4Lotion
Location: 
Utah, Utah

Longing4Lotion Ratings

Overall: 

1 2 3 4 5