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DESITIN® Rapid Relief Cream, 4.8 Oz

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1 2 3 4 5 4.28 of 5

Breakdown

5
178
4
91
3
21
2
11
1
15

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Product Ratings & Reviews (316 reviews)
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316 reviews 88% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.3
1 - 8 of 316 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 1 day ago

Product burned my child

Review Questions: 
Age: 18 to 24 years old
Review Text: 
My son has a diaper rash I bought a 1 pound container of this and when I used it and went to change him it seemed to have burned his skin he was in extreme discomfort don’t buy this
Nickname: 
Alexis
Location: 
Midland park

Alexis Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin US, Consumer Care 3 weeks 1 day ago
We're very sorry this happened while using our product. We'd like to learn more about this. Please give us a call at 1-866-565-2229 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 day ago

Desitin cream is not as good as the creamy formula

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I purchased a new tube of Desitin Rapid Relief Cream and it seems to burn my child's bottom. Please, Please go back to the Desitin Creamy formula. I never had a problem putting that on my child. Why did Desitin discontinue the creamy formula? That was the best diaper rash treatment on the market.
Nickname: 
Jessica
Location: 
Plymouth

Jessica Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Care 3 months 1 day ago
We're sorry to hear you had this experience and we'd like to learn more about this, give us a call at 1-866-565-2229. We are open Monday-Friday from 9:00AM- 5:30 PM ET. We look forward to hearing from you soon.
Rating: 
1 2 3 4 5
Submission Date: 
4 months 18 hours ago

Excellent

Review Questions: 
Age: 18 to 24 years old
Review Text: 
This product is great. The diaper rash was gone in no time.
Nickname: 
ProudMummy
Location: 
Fort Lauderdale

ProudMummy Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
5 months 2 weeks ago

Started out great but now separated

Review Questions: 
Age: 25 to 34 years old
Review Text: 
We got two 1 lb containers to use for our kids one to keep on each floor. Well now our son has a diaper rash and we decided to get them out and they have separated and won’t even stick to our son’s rash. My husband is convinced that something is wrong with them and they are ineffective. We thought these type of creams would stick to his skin and rub I and protect him from getting worse. We aren’t sure what caused the separation but tomorrow we have to go find something that might stick to his skin and not just slide off and protect his delicate skin. Maybe we got a bad batch but now we have to throw these out and have to spend money replacing them.
Nickname: 
Location: 

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Care 5 months 2 weeks ago
We're glad you let us know about this! Give us a call at 1-866-565-2229, we're here from 9AM to 5:30PM ET Monday through Friday. We'd love to learn more!
Rating: 
1 2 3 4 5
Submission Date: 
5 months 3 weeks ago

Do NOT purchase

Review Questions: 
Age: 25 to 34 years old
Review Text: 
My son has a diaper rash and when I applied it to the area it only made it worse. When I chaged his diaper it looked like it burned him. He was bawling when ever I would try to clean him. Save yourself the hassle and buy a different diaper rash cream.
Nickname: 
MadMomma
Location: 
Los Angeles

MadMomma Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Service 5 months 3 weeks ago
We're so sorry to hear this! We'd like to learn more about your little one's experience and see how we can help. Please give us a call at 1-866-565-2229 from 9AM - 5:30PM ET, Monday through Friday. Thank you!
Rating: 
1 2 3 4 5
Submission Date: 
6 months 2 weeks ago

Horrible!

Review Questions: 
Age: 18 to 24 years old
Review Text: 
Don’t get this! Both of my babies cried so much when I applied this to them. It only made their rash worse! Their whole private area got red and worsened. Don’t recommend it, I wouldn’t want another baby to experience that!
Nickname: 
Mommyof2
Location: 
Paramount

Mommyof2 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Service 6 months 2 weeks ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-866-565-2229. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
12 months 22 hours ago

Great product!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
This product is a must have in my home. I use it literally at every diaper change to prevent rash. It's superior to other brands because it goes on smoother, doesn't separate & smells wonderful. If the babysitter forgot the Desitin and we get a rash, the maximum strength heals it practically overnight! Thank you, Desitin, for helping to keep my little angel as healthy as possible!
Nickname: 
Kate
Location: 
Norton

Kate Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
1 year 2 weeks ago

Really works

Review Questions: 
Age: 35 to 44 years old
Review Text: 
This cream does exactly what it says it will, can’t ask for anything more!
Nickname: 
Que
Location: 

Que Ratings

Overall: 

1 2 3 4 5