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DESITIN® Rapid Relief Cream, 2 Oz

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1 2 3 4 5 4.23 out of 5 stars

Breakdown

5
178
4
92
3
22
2
12
1
19

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Product Ratings & Reviews (323 reviews)
1 2 3 4 5
323 reviews 87% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.2
1 - 8 of 323 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

This product solve my baby's diapers rash problem

Review Questions: 
Age: 25 to 34 years old
Review Text: 
And i want to ask What the diffrence about Desitin rapid relief and desitin daily defense? I bought is desitin rapid relief, why not include at there product list? Thanks
Nickname: 
Wilinawati
Location: 
New york

Wilinawati Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Care 1 week 1 hour ago
Thanks so much for the review! Our Daily Defense Cream works to prevent and treat diaper rashes. It also protects chafed skin due to diaper rash and helps seal out wetness. Our Maximum Strength Zinc Oxide Diaper Rash Paste also prevents and treats diaper rash but it contains 40% zinc oxide rather than 13% in the daily defense.
Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

Bad

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I got the desitin rapid relief that came in a baby shower kit and when I first started using this product on my baby’s butt when there would be some signs of irritation or redness I felt like it worked fine, but recently my baby has been experiencing a more irrating diaper rash so I would use the product and it seemed like it was only making it worse. At first I thought it was getting worse because my baby was going number two more since I’m introducing the first foods, which is obviously what’s causing the rash, but when I apply the desitin cream he starts crying and acting as if the cream is burning/hurting him. As far as I’m concerned my baby’s skin is not sensitive either. Definitely do not recommend.
Nickname: 
Pm234
Location: 

Pm234 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Care 1 month 3 weeks ago
We're so glad you let us know! We'd love to learn more about your son's experience. Give us a call at ​1-866-565-2229, we're here from 9AM to 5:30PM ET M-F. When you call, mention the username you used to leave this review!
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

If I could Rate It 0 I would

Review Questions: 
Age: 18 to 24 years old
Review Text: 
this rash cream is horrible! My baby had a diaper rash so I bought this cream and instead of making it better it made it worse. my poor baby was screaming each time i would put this on him and i figure it was because I would touch the rash and it would hurt... I was wrong. This diaper rash cream made the rash 100% worse, it started off small and it spread all over his bum and it was so red it was peeling his bum! had to take him to his doctor because it wasnt healing and as soon as i stopped using this it healed....
Nickname: 
jennn
Location: 
Turlock

jennn Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin US, Consumer Care 3 months 1 week ago
We're so sorry to hear about this! We would like to hear more from you about this experience. Please give us a call at 1-866-565-2229 M-F between the hours of 9A-5:30P ET. Thank you and have a great day!
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Desitin Creamy diaper rash ointment is no longer available

Review Text: 
I have been using Desitin Creamy zinc oxide ointment with satisfactory results. It goes on smoothly and wipes off easily and it is not sticky and also does not stink but it is no longer available by that name or at least I can not find it. Has the product been discontinued or has it just been renamed? Thanks
Nickname: 
Bill
Location: 
Stagecoach

Bill Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 months 1 week ago

This product is Horrible!

Review Questions: 
Age: 45 to 54 years old
Review Text: 
I have been using Desitin for more than 40years, and I have to say that their product is no longer something I would use or recommend. The original formula had cod oil and lanolin but no fragrance, now they have added a fragrance to it. The Hypo Allergenic non fragrance use cream doesn't even stick or help the rash or areas, because the cream no longer has the cod oil in it. I am very disappointed in their product change. And would definitely not recommend this product.
Nickname: 
CIRCE48009
Location: 
Birmingham

CIRCE48009 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Company Service 4 months 1 week ago
Thank you for being so loyal to Desitin, we appreciate your feedback. We'd like to speak with you and learn more about your experience! Please call us at 1-866-565-2229. We're available Monday-Friday from 9AM-5:30PM ET. Hope to talk with you soon.
Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

Won't stick to rash

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I have used Desitin for years. Two years ago when my baby was born I again bought Desitin. A few months later it stopped sticking to her. I bought a new tube thinking the one I had went bad. A few weeks later the same thing happened. I stopped using it and tried a different brand. Today I needed some and was out of the other brand so I grabbed a tube of Desitin that was on the shelf and it was disappointed yet again? What has changed over the years to make this product no longer work properly.
Nickname: 
Disappointed
Location: 
Chantilly

Disappointed Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Company Services 4 months 3 weeks ago
We want to learn more about this and see how we can help. Give us a call at 1-866-565-2229. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

Did not stick to baby’s skin

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I have used destinin on all four of my babies over the last 9 years. For some reason I have recently had issues getting the cream to stick to baby’s skin. I threw out the tube, thinking it may have been past it’s prime, but the brand new tube I bought is giving me the same problem. Please advise.
Nickname: 
Jill
Location: 

Jill Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Care 4 months 3 weeks ago
We're very sorry to hear about this experience you've had with our cream and we'd like to see how we can help. Please give us a call at 1-866-565-2229, Monday - Friday from 9 AM to 5:30 PM ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
5 months 2 weeks ago

Product burned my child

Review Questions: 
Age: 18 to 24 years old
Review Text: 
My son has a diaper rash I bought a 1 pound container of this and when I used it and went to change him it seemed to have burned his skin he was in extreme discomfort don’t buy this
Nickname: 
Alexis
Location: 
Midland park

Alexis Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin US, Consumer Care 5 months 2 weeks ago
We're very sorry this happened while using our product. We'd like to learn more about this. Please give us a call at 1-866-565-2229 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.