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DESITIN® Maximum Strength Original Paste

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11
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7
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34

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Product Ratings & Reviews (120 reviews)
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120 reviews 74% recommend this product Write a Review

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1 - 8 of 120 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

HAPPY MAMA

Review Questions: 
Age: 18 to 24 years old
Review Text: 
My daughter had a really bad rash and I bought some of this and later in the morning it was already cleared up so much better that redness was gone and was pink now I recommend this product to all babies. If it wasn’t for Desitin my daughter would still be in pain and crying . Make sure to give your baby a bath and then let them air dry and then apply the desitin on there rash!!!
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Ratings

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1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 months 1 day ago

Oily mess; not the same ingredients it used to be!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
Just ran out of the 16 oz. tub I bought YEARS ago. Finally bought a new 16 oz. tub for my newest addition, and it's a runny, oily mess. I compared ingredients and realized Desitin changed it. Well they should have called it some other name and still kept the old stuff because the new doesn't compare to the old. We got rid of it and switched to another brand. It was a waste of money! And I feel bad because I've recommended the product to so many people without realizing it had been changed!
Nickname: 
Jaxelyn
Location: 

Jaxelyn Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Care 4 months 1 day ago
Thanks for the feedback! We're sorry to hear about this, and we'd like to make this right. Please give us a call at 1-866-565-2229, Monday-Friday between 9A-5:30P ET so we can learn more about this experience. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
4 months 2 weeks ago

Not what it used to be...

Review Questions: 
Age: 25 to 34 years old
Review Text: 
With my first child, I LOVED the 16 oz Max strength desitin. It worked wonders very quickly and was nice and thick. Now (7 years later), with child number 2, I've looked everywhere for the 16 oz tub and realized they don't make it anymore so I settled and bought the small 4 oz. VERY liquidy compared to the old stuff. I still have an old 16 oz tub left (although its expired) and compared the two. The old one is MUCH better. Now, it seems you are paying A LOT more per ounce and getting a lesser quality, more watery product. Looks like a business move on Desitin's part to make more money for less product and quality. I guess I'll take my business to a different brand. I wouldn't recommend this product anymore (Back in the day, I SWORE by it).
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Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Company Services 4 months 2 weeks ago
We want to learn more about this. Please give us a call at 1-866-565-2229. We're available Monday-Friday 9AM-5:30PM ET. We hope to speak with you soon.
Rating: 
1 2 3 4 5
Submission Date: 
4 months 2 weeks ago

Watery like goose poop

Review Questions: 
Age: 35 to 44 years old
Review Text: 
Work in a NICU at a major pediatric hospital system. This new Desitin is watery and not mixed together. When you go to use it, it is seriously the texture of goose poop. water water water chunks chunks chunks water water water.
Nickname: 
NICURN
Location: 
Orlando

NICURN Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Company Services 4 months 2 weeks ago
We want to learn more about this. Please give us a call at 1-866-565-2229. We're available Monday-Friday 9AM-5:30PM ET. We hope to speak with you soon.
Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

Bring back 16oz containers!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
My son was born with genetic skin condition 2years ago and the only cream that we were buying Desitin Max Strength 16oz! He still would use the 16oz tub in 2 weeks, but they are no longer available. 4oz tube is inconvenient and lasts a couple days. As mom with special needs child I would love to have the big container back, otherwise will be looking for another brand.
Nickname: 
Annita77
Location: 

Annita77 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

Bring back the 16oz tubs!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
My child has the worst rashes most Doctors have seen. She's allergic to several ingredients used in wipes and diapers. I would go through a 16oz tub of Desitin max strength in 12 DAYS. I am a STRUGGLING PARENT on a limited budget. I depended on the 16oz tubs and this company has LET ME DOWN. I have had to switch to Boudreaux's Butt Paste maximum strength 14oz tubs. If anyone needs something similar to Desitin, you can find it on sale on Amazon for 14-15 dollars per tub every few weeks, so keep it on your watch list and stock up! I have dropped all Johnson & Johnson products, that's how angry this made me.
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Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Customer Service 4 months 3 weeks ago
We cannot thank you enough for the honest feedback and we are so sorry to hear that we have let you and your little one down. We can assure you that we are passing this on to our teams. Thanks again for sharing your thoughts and we hope you and your daughter have a wonderful day.
Rating: 
1 2 3 4 5
Submission Date: 
5 months 5 hours ago

What happened... not the same!!!!!

Review Questions: 
Age: 35 to 44 years old
Review Text: 
I’ve used this on my 1st baby and it was great! Using on my little one now and is terrible.... the texture changed. The cream is watery not thick anymore... does not work. Will find a replacement. Sorry
Nickname: 
Jo95
Location: 
Moline

Jo95 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Desitin, Consumer Service 5 months 2 hours ago
We're sorry this product didn't work like you'd hoped! We'd like the chance to learn more about your experience and help make things right for you. Please give us a call at 1-866-565-2229 from 9AM - 5:30PM ET, Monday through Friday. Thank you!
Rating: 
1 2 3 4 5
Submission Date: 
5 months 1 day ago

Bring back 16 oz tub

Review Questions: 
Age: 35 to 44 years old
Review Text: 
The maximum strength is the only diaper rash treatment that works. The tubes are a hassle, bring back the 16 oz tub!
Nickname: 
Christy
Location: 
Spring

Christy Ratings

Overall: 

1 2 3 4 5