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NEUTROGENA® Oil-Free Cleansing Wipes Pink Grapefruit

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5
45
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18
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21
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34

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Product Ratings & Reviews (125 reviews)
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125 reviews 65 out of 125 (52%) recommend this product Write a review

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3.2
1 - 8 of 125 Reviews
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1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

GREAT!

Review Questions: 
Skin type: Normal
Gender: Female
Age: 18 to 24 years old
Review Text: 
I use this every night & it's fantastic. After a few nights using it, my skin starting getting red. Then after about 2 or 3 days, my acne was gone! When it burns your face and your skin gets red it means its going away! My skin smells very good and when I go to bed it is very relaxing.
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:)123
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:)123 Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 month 2 weeks ago
Hello! We’re so happy to hear our cleansing wipes are eliminating your acne. However, we wouldn’t expect our products to turn your face red or to burn your skin. We’d like to learn more about your experience. Please call us at: 1-800-583-4048. We’re available from 9 AM to 7 PM EST. We hope to hear back from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

Hormonal acne prone skin/oily

Review Questions: 
Skin type: Combination
Gender: Female
Age: 35 to 44 years old
Review Text: 
I was shocked to see this with a very low rating, I was told to try this product and I am glad I did. At first it did sting a little, but after a few seconds it stopped. I know so many people who use this product and thinks its the best thing on the market and so do I. This product isn't good for everyone, and that may be due to the grapefruit, which is not shocking, many people have reactions to grapefruit, even if they can consume it, sometimes its just how the body works, somethings can be tolerated and some are not; but then again, not everything will work for everyone. As with all products you just have to try it and hope it works. I have gotten stuff from my dermatologist that cost a lot of money and it didn't work, also I have purchased other products similar to this one, and had a reaction to them and can't use them, sadly. This is a great product, but like I said, it's not for everyone, thankfully I have found this product to be the only product like its kind I can use w/o the reactions some of the reviews mentioned. I am 37 and have used many products. I have had some reactions like many of the reviews mentioned using other products, but this product works best for me! I am sad to hear the negative reviews, hopefully everyone will find what works w/o having to suffer to much!
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TifO4
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TifO4 Ratings

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Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 weeks ago

My skin became flakey.

Review Questions: 
Skin type: Oily
Gender: Female
Review Text: 
My skin became very red and dry after using this. I don't recommend.
Nickname: 
Hope
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Hope Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 month 4 weeks ago
Hey there! We’re sorry to hear the your skin got red and dry after using our Oil-Free Cleansing Wipes - Pink Grapefruit . We’d like to gather more information about your experience. Please call us at: 1-800-582-4048. We’re available Monday to Friday from 9 AM to 7 PM EST. We look forward to talking to you!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 day ago

It Burns

Review Questions: 
Skin type: Normal
Gender: Female
Age: 45 to 54 years old
Review Text: 
My teenage daughter has mild acne. She used this product on her face daily, after approximately 1 week of use her face was red and had more pimples and she also told me if the product gets near eyes it really burns. I tried the product myself and it burns. I had to was my face after use. I apologized to my daughter for even giving her this product to use, I didn't know until I used it how much it burns
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Bri's Mom
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Bri's Mom Ratings

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1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, NEUTROGENA, Consumer Service 2 months 1 day ago
Thank you so much for making us aware of what happened to both you and your daughter. We're sorry about your experiences and would like to follow up with you. Please give us a call at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday so we can see how we can help. Thank you!
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Rating: 
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Submission Date: 
2 months 3 weeks ago

AMAZING

Review Questions: 
Skin type: Combination
Gender: Female
Age: 25 to 34 years old
Review Text: 
I am 7 Months pregnant and have very very sensitive skin...and could not find anything to help my poor face. I had nasty acne everywhere! I currently bought these and wanted to give them a try just because I was going to be a new mom and thought what the heck my face can't get any worse. My face cleared up over night!!! It was amazing! with thin a week of using these and only these my face is clear! Have never felt so free and I finally have my pregnancy GlOW due to this product! PLEASE NEVER NEVER Quit making them! they are amazing! LOVE LOVE LOVE THIS PRODUCT!
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BabyMomma
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BabyMomma Ratings

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1 2 3 4 5

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Submission Date: 
4 months 2 weeks ago

Excellent product!

Review Questions: 
Skin type: Oily
Gender: Female
Age: 25 to 34 years old
Review Text: 
Im sad to see the bad reviews but I really think this product is great and meant to be used by people with oily skin or acne prone, not normal or dry skin, otherwise it will make your skin dry.
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Cocoa01
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Cocoa01 Ratings

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6 months 4 weeks ago

My skin has a glow and feels fresh!

Review Questions: 
Skin type: Normal
Gender: Female
Age: 35 to 44 years old
Review Text: 
I have finally found what works for my skin! I am 39 with dull/dry/sun damaged skin. I have used a lot of wipes, (probably every brand, every variety) but I knew immediately that I was gonna stick with these! Love the smell and the glow! I don't even want to mess up the glow by putting on makeup.
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Jiffer Jo
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Jiffer Jo Ratings

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Submission Date: 
7 months 1 week ago

It burns !!

Review Questions: 
Skin type: Oily
Gender: Female
Age: 18 to 24 years old
Review Text: 
I bought these because I love the neutrogena face wash. Right when I wiped my face it began to sting but I ignored it and continued and it burned my whole face and eyes. I had to wash my face to get it off. I don't have sensitive skin. It hurts !
Nickname: 
Jackiexx1
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Jackiexx1 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 7 months 1 week ago
We're sorry to hear this. When you get a moment we'd like to speak with you directly. Please call our Consumer Care Center at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday. Thank you, we look forward to your call.
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