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NEUTROGENA® Oil-Free Cleansing Wipes Pink Grapefruit

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1 2 3 4 5 3.91 out of 5 stars

Breakdown

5
256
4
126
3
28
2
37
1
66

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Product Ratings & Reviews (513 reviews)
1 2 3 4 5
513 reviews 79% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.9
1 - 8 of 513 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
3 days 13 hours ago

I’m dying inside

Review Questions: 
Gender: Female
Age: 18 to 24 years old
Review Text: 
I got these cause I was out of my normal wipes from another company, every time I use one my skin and eyes feel like they’re on fire. That being said, they remove makeup and dirt well. I’m not allergic to anything, and my skin isn’t usually sensitive to cosmetic products so I looked into the ingredients, laughed when I saw that the second ingredient listed was alcohol denat, something known for damaging skin, but go off Neutrogena, get that bread!
Nickname: 
Yaboi
Location: 
Fort Wayne, IN

Yaboi Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 3 days 11 hours ago
We're very sorry to hear about this reaction. We wouldn't expect this and want to learn more. Please call us at ​1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We look forward to hearing from you!
Rating: 
1 2 3 4 5
Submission Date: 
5 days 18 hours ago

Love the smell

Review Questions: 
Gender: Female
Received as a Free Sample: Yes
Age: 25 to 34 years old
Review Text: 
I love this product. I use it every night as make up remover and works perfectly for my skin.
Nickname: 
Liz06
Location: 
San diego, CA
This review was collected as part of a promotion.

Liz06 Ratings

Overall: 

1 2 3 4 5

Helpfulness Count: 
Nobody has voted this review helpful.
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 days ago

Nice scent

Review Questions: 
Gender: Female
Received as a Free Sample: Yes
Age: 35 to 44 years old
Review Text: 
I have sensitive skin and these wipes work great. No irritation and cleans makeup off.
Nickname: 
MamaT
Location: 
Fresno, CA
This review was collected as part of a promotion.

MamaT Ratings

Overall: 

1 2 3 4 5

Helpfulness Count: 
Nobody has voted this review helpful.
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 3 days ago

Non-greasy cleaning

Review Questions: 
Received as a Free Sample: Yes
Review Text: 
Overall easy to use wipes leave face without grease or residue.
Nickname: 
Crobe
Location: 
This review was collected as part of a promotion.

Crobe Ratings

Overall: 

1 2 3 4 5

Helpfulness Count: 
Nobody has voted this review helpful.
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 6 hours ago

Fresh smelling wipes

Review Questions: 
Received as a Free Sample: Yes
Review Text: 
These Pink Grapefruit scented wipes work well and they also smell great!
Nickname: 
Shimmer5
Location: 
This review was collected as part of a promotion.

Shimmer5 Ratings

Overall: 

1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 6 days ago

Burned my daughter’s face

Review Questions: 
Gender: Female
Age: 35 to 44 years old
Review Text: 
My 10 year old daughter used one of these last night and it burned and stung immediately. She now has little burn scabs all over her forehead. A quick google search showed me that there have been tons of complaints about this for the last 3 years, at least!! I can’t believe there is no warning on the package!!! But since they don’t care enough to include one, I figured I’d leave a review here to warn others. Don’t use these!!!
Nickname: 
Jamie97
Location: 
Rocklin CA

Jamie97 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 2 weeks 5 days ago
Hi there, thanks so much for taking a moment to write a review. We'd like to apologize as this isn't something we'd expect to happen while using our products. With that being said, we'd like to learn more about your daughter's experience with our cleansing towelettes. When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. When you do call, be sure to mention your username used for this review so that we can get your call connected to your case as quickly as possible. We look forward to hearing from you!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 days ago

This product has great results

Review Questions: 
Gender: Female
Received as a Free Sample: Yes
Age: 18 to 24 years old
Review Text: 
I love the Neutrogena oil-free cleansing wipes in pink grapefruit.They leave my face oil free, clean,refreshed, smelling fabulous and smooth. Not to mention it unclogged my pores at the same time.I have sensitive skin and this was gentle and had no problems what so ever.I recommend it would buy it again.
Nickname: 
JuanitaAbigail
Location: 
Garland,Tx
This review was collected as part of a promotion.

JuanitaAbigail Ratings

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1 2 3 4 5

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Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 days ago

Bad Reaction

Review Questions: 
Gender: Female
Age: 35 to 44 years old
Review Text: 
My daughter wanted to try these and we have never had an issue with any of your other products. She started breaking out in hives on her face. We didn't think it was the wipes at first. My daughter used all of the wipes and we didn't figure it out until they were gone that she wasn't getting hives anymore. She doesn't have any allergies that we know of, so I was surprised that it would come from these. What in this product would cause an allergic reaction???
Nickname: 
Aleanna78
Location: 
Greenfield, WI

Aleanna78 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care Center 1 month 4 days ago
Oh no! We’re very sorry to hear about this and we’d like to talk to you about how we can help! Please call us, our phone number is 1-800-582-4048, we’re here M-F from 9:00AM – 5:30PM ET. We can learn more about your experience and answer any questions that you may have. Please share your username when you call so we can match your call with your review. Talk to you soon!