Skip to main content

Search

NEUTROGENA® Oil-Free Cleansing Wipes Pink Grapefruit

Share

1 2 3 4 5 3.69 of 5

Breakdown

5
141
4
52
3
16
2
28
1
53

Where to Buy

Online Retailers

Product Ratings & Reviews (290 reviews)
1 2 3 4 5
290 reviews 70% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.7
1 - 8 of 153 Reviews
  • Filter
Rating: 
1 2 3 4 5
Submission Date: 
1 week 5 days ago

Waste of money.

Review Questions: 
Age: 18 to 24 years old
Review Text: 
Bought this product about a week ago and I’m disappointed. The wipes burned my face when I used them and gave me a nice rash on my cheeks. They also burned my eyes like crazy! Never had this happen with the blue pack. Will not purchase again.
Nickname: 
stephstroke
Location: 

stephstroke Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, , Neutrogena 1 week 4 days ago
Thank you for your review. We'd like to learn more about your experience with our product. When you have a moment, please give our consumer care center a call at 1-800-582-4048 Monday- Friday 9AM-5:30PM ET. Thank you!
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Face rash

Review Questions: 
Gender: Female
Age: 35 to 44 years old
Review Text: 
I bought the grapefruit wipes about a week ago. Used them for about 3 days in a row and my face and neck are broken out in a rash:( and it does burn your face and eyes!! Not happy at all! I have used the blue and purple packs and never had a problem.
Nickname: 
Bren43
Location: 
British Columbia

Bren43 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 month 1 week ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-888-663-8876. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Awful! Save your money!

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I usually use the regular neutrogena facial wipes, but I decided to change it up and boy was I disappointed! (I don’t have intense acne btw) This product burns my entire face and especially eyes. Do yourself a favor and use Garner makeup removers, so much better.
Nickname: 
Em12
Location: 
Nyc

Em12 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 month 1 week ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
2 months 3 days ago

Eyes are burning

Review Questions: 
Gender: Female
Age: 25 to 34 years old
Review Text: 
I’ve been using neutrogena face wash wipes my whole life. I decided to switch to the grapefruit kind Instead of the regular blue pack & used them like I would the other kind & they burn my eyes. I love the blue pack so I’ll switch back to those but the grapefruit kind are TERRIBLE.
Nickname: 
Hunter
Location: 
Raleigh, NC

Hunter Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care Center 2 months 2 days ago
We're so happy to hear that you're a big fan of our cleansing towlettes, but we're very sorry to hear that that wasn't the case for these wipes. Our teams would love to learn more about what happened when you gave these a try, so give us a call at 1-800-582-4048 anytime between 9AM and 5:30PM ET Monday through Friday. We can't wait to chat with you!
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Absolutely WORST makeup wipes ever bought!

Review Questions: 
Gender: Female
Age: 18 to 24 years old
Review Text: 
I bought these makeup wipes a few days ago and every single time I use them my face breaks out into a rash and I have a sever burning sensation. I use the face wash and it works great but these are the absolute WORST makeup wipes ever bought!!
Nickname: 
kate39
Location: 
Houston, Texas

kate39 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer care 2 months 2 weeks ago
Thank you for your feedback! This is unexpected and unfortunate. So we can gather some additional details about your usage and find a way to make this right, please contact us at: 1-800-582-4048 Monday through Friday 9AM-5:30PM EST. We hope to hear from you!
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Sensitive Skinned People - Its not the best...

Review Questions: 
Gender: Female
Review Text: 
I have semi-sensitive skin and cant use most makeup wipes... I bought this hoping it would be the one!!! Unfortunately, its not what I had hoped, when I first use the wipe for about 10 seconds my face itches and feels a slight burning sensation, Than it goes away. :) Also, It doesnt remove my waterproof mascara so I wont be buying this product again... : (
Nickname: 
Taylor M
Location: 
California

Taylor M Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena Team, Customer Service 3 months 1 week ago
Thank you for reaching out about this! We're sorry to hear about your experience, and we'd like to learn more to help. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Excellent

Review Questions: 
Gender: Female
Age: 35 to 44 years old
Review Text: 
After years of excessively oily skin, and many, many products, these are excellent. The pink grapefruit face wash doesn’t work for me (it makes my face puff up), but the spot proof one helps me. These wipes though are great, they remove dirt, sweat and make up brilliantly, and reduce the oil level of my face. They are strong though, so not for dry or very sensitive skin. They smell lovely, and my skin feels lovely and clean afterwards... would definitely recommend for oily skin.
Nickname: 
Bear
Location: 

Bear Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 3 months 1 week ago
Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

DO NOT BUY-BURNING SENSATION & IRRITATION

Review Questions: 
Gender: Female
Age: 25 to 34 years old
Review Text: 
I bought this product a month or so ago and it burns my face EVERY night that I use it! I have been trying to use it very night since I purchased, hoping my skin would adjust and it hasn’t. Completely agree with the other reviews, don’t waste your money on these. Very disappointing.
Nickname: 
Kmv18
Location: 
Atlanta, GA

Kmv18 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 3 months 1 week ago
We're glad you took the time to reach out and tell us about this, Kmv18. We know that everyone's skin is a little bit different, and that's why we offer so many versions of our cleansing wipes. We'd like the chance to hear more about what your skin care needs are and see if we can help you out. When you get some time, we'd love to talk it over, so please call us at 1-800-582-4048, Monday - Friday, between 9:00am and 5:30pm EST. We look forward to your call!