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AVEENO ULTRA-CALMING® Foaming Cleanser

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Product Ratings & Reviews (102 reviews)
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102 reviews 86% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.3
1 - 8 of 102 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 6 days ago

Ummm....

Review Questions: 
Skin type: Oily
Age: 18 to 24 years old
Review Text: 
I bought this cleaner I few days ago and I'm not happy with it at all. I decided to go with this one because I wanted a cleanser that was gentle on my skin. My skin is a combination of both normal and oily. Its not necessarily sensitive but I treat it like it is and I used it a few times and my face did feel soft and it didn't dry it out but it wasn't cleansing...at all. It felt that I just put foam on my face and rinsed. It wasn't just for me I need something with a little more kick in it. I will be going to my go to brand of facial wash.
Nickname: 
JP_23
Location: 

JP_23 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno US, Consumer Care 2 weeks 5 days ago
We're sorry that our foaming cleanser was not up to your standards. We would like to learn more about your experience. Please give us a call at 1-866-428-3366 between the hours of 9A-5:30P. Thank you, hope to hear from you soon!
Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 1 day ago

Problems with the pump delivery system- repeatedly

Review Text: 
I just finished trying to fix the pump on the 4th bottle of this product that i've purchased. Each one works for about 2/3rds of the bottle, and then the pump stops returning when I push it down. The only thing I can do is to pull it manually back up- hurts my fingers and should not be happening. Once maybe, but 4 times in a row!?!?! I expect much better from Johnson & Johnson
Nickname: 
mark
Location: 
Danville

mark Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Service 4 weeks 14 hours ago
We appreciate you bringing this to our attention. We wouldn't expect this from our pumps and we'd love to gather more information to pass along to our quality team. When you have a chance, give us a call at 1-866-428-3366. We're available Monday-Friday from 9am to 5:30pm ET. We look forward to speaking with you and seeing how we can improve our products.
Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

I love this facial wash

Review Text: 
I love this gentle facial wash. I don't wear makeup and I have normal skin. I have a teeny bit of red in 2 places so, that's why I bought it. I have never had any adverse effects from using this and I have had redness from more expensive products which were harsher. Purity from Philosophy had a tendency to make my face red but Aveeno Calming Foam is so gentle. What I also like is that I exercise in the AM and I love to be able to wash my face when I get home. I also wash my face after a shower at night. I know the caution about washing one's face too much but using this product doesn't seem to be a problem because of its gentleness. The pump will stick in the down position sometimes but I just use my thumb to pop it up while I'm gripping the bottle. I think it's affected by the foam getting on it but it's not really a problem. Just wash and dry the pump after using.
Nickname: 
sandybeach
Location: 
Virgnia

sandybeach Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Care 2 months 1 week ago
Hi there! Thanks for your review. We're sorry to hear about the issues you're having with our pump and we'd like to help! Please give us a call at 1-866-428-3366. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Nice, Gentle Cleanser

Review Questions: 
Age: 18 to 24 years old
Review Text: 
I have acne-prone, combination skin and decided to try this cleanser. I preferred using this as a morning cleanser; two pumps are enough to wash my face. I used it as an evening cleanser initially and would use three pumps if I wore makeup that day. I don’t have pH strips, but in 2014, petrified from imgur measured it to be 5.5 (without water) or 6.5 (with water). I started using this cleanser in May 2017, so it could last over one year with regular use. I noticed when it was nearly empty, the dispenser would stay depressed, but it was easy to pop back up again. I have a new bottle, but this isn’t my favorite cleanser. I wouldn’t repurchase.
Nickname: 
Jay2018
Location: 
Houston, TX

Jay2018 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Care 2 months 2 weeks ago
Thanks for your feedback, Jay2018! We'd love to hear more about your experience. Please give us a call at 1-866-428-3366. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
3 months 6 days ago

Helped with my 12 year olds son face overall!

Review Questions: 
Age: 45 to 54 years old
Review Text: 
My son was struggling with acne and started a prescription cream that helped but then it flared up again. A friend recommended this as it helps her, OH MY it made a difference after one use. We researched a bit and it contains FeverFew which aids with inflamation. He is SO happy and I started useing as well. Thank goodness for this product and friends to help out friends!
Nickname: 
AP123
Location: 
Saint Joseph

AP123 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Great for sensitive, "older" skin!!

Review Text: 
I've used this product for about a year and love the cleanser but the pump is very difficult to use after the 1st few times. Please fix the pump! I love the cleanser.
Nickname: 
Sandy S
Location: 
Seattle

Sandy S Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Service 3 months 1 week ago
Thanks for sharing your feedback! So glad to hear you love our cleanser and we'd love to learn more about the pump issue. Please give us a call at 1-866-428-3366 so we can chat. We're available Monday through Friday from 9am-5:30pm EST. Have a great day and we look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Love this

Review Questions: 
Skin type: Combination
Age: 45 to 54 years old
Review Text: 
I started using this few months ago and i love how gentle it is. Nice soft smell
Nickname: 
Vicky220
Location: 
Eastlake

Vicky220 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
5 months 4 days ago

GOOD FOR SENSITIVE SKIN/ROSACEA

Review Questions: 
Age: 45 to 54 years old
Review Text: 
i have been searching for face cleansers for a while. I was using cetaphyl but I felt it wasnt really cleaning my face. I do have very sensitive skin and I also have rosacea on my cheeks. I wont take the meds dermatologist gave me because i hate the side effects its gets worse. this cleanser is really kind to my skin. I feel like my face is clean and it does not irritate my skin at all. I do use a very expensive lotion on my face (l but I will not switch my cleanser. I might try the aveeno calming moisturizer just to see if it works because if it does. I will be saving over 150.00 dollars.
Nickname: 
Bkas
Location: 
Longmeadow

Bkas Ratings

Overall: 

1 2 3 4 5