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AVEENO ULTRA-CALMING® Foaming Cleanser

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1 2 3 4 5 4.32 of 5

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Product Ratings & Reviews (105 reviews)
1 2 3 4 5
105 reviews 85% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.3
1 - 8 of 105 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Not calming for some

Review Questions: 
Received as a Free Sample: No
Age: 45 to 54 years old
Review Text: 
I picked this up after I ran out of my other cleanser and figured it would be a good fit. I have dry skin and have found that using sensitive formulas work better for me than the ones formulated for dry skin. Unfortunately, there is something in this cleanser that doesn’t agree with my skin and I have small itchy red bumps on my neck. I have switched back to the Aveeno Positively Radiant and am crossing fingers that I’ll get back to normal soon. It may work for you; it didn’t work for me. +4 stars for effort -2 stars for failing
Nickname: 
PickingDaisies
Location: 
Tacoma

PickingDaisies Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Customer Service Center 1 month 1 week ago
Oh no! We’re sorry to hear about this! We’d like to learn more about your experience, please call us at 1-866-428-3366. We’re here Monday – Friday from 9:00 AM – 5:30 PM ET. When you call, please mention you review profile ID so we can link your review to your call. We look forward to hearing from you!
Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

In love with this foaming cleanser!!!

Review Questions: 
Received as a Free Sample: No
Age: 18 to 24 years old
Review Text: 
I have developed really sensitive skin that dries out very easily within the past 2 years after having my daughter and this cleanser has been a god send for my face! I have an oily t-zone and mild rosacea on my cheeks (also acne prone) and this cleanser calms my redness down while getting all the dirt and oil off my face without over drying my skin. Leaves my skin feeling soft and clean and does not cause breakouts. Would definitely recommend for anyone with sensitive skin.
Nickname: 
Erin94
Location: 
Taylorsville

Erin94 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

I love the cleanser, but the pump is USELESS

Review Questions: 
Age: 25 to 34 years old
Review Text: 
This is my favorite cleanser on the market. It really is calming and my face has never had a bad reaction to it. However, what is going on with the pump? I'm on my 3rd bottle and every single one has the same issue: When there's less than half left in the bottle, the pump doesn't return to the proper position. It stays depressed, and the only way to get the product out is to manually pull it up. I've read the reviews here and this issue has been brought to your attention time after time, by multiple people. When can we expect this packaging issue to be resolved? I'd still like to use your product, but how can I if you don't provide a functional bottle and pump?
Nickname: 
Michelle321
Location: 
Little Rock

Michelle321 Ratings

Overall: 

1 2 3 4 5

Rating: 
1 2 3 4 5
Submission Date: 
4 months 3 weeks ago

Ummm....

Review Questions: 
Skin type: Oily
Received as a Free Sample: No
Age: 18 to 24 years old
Review Text: 
I bought this cleaner I few days ago and I'm not happy with it at all. I decided to go with this one because I wanted a cleanser that was gentle on my skin. My skin is a combination of both normal and oily. Its not necessarily sensitive but I treat it like it is and I used it a few times and my face did feel soft and it didn't dry it out but it wasn't cleansing...at all. It felt that I just put foam on my face and rinsed. It wasn't just for me I need something with a little more kick in it. I will be going to my go to brand of facial wash.
Nickname: 
JP_23
Location: 

JP_23 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno US, Consumer Care 4 months 3 weeks ago
We're sorry that our foaming cleanser was not up to your standards. We would like to learn more about your experience. Please give us a call at 1-866-428-3366 between the hours of 9A-5:30P. Thank you, hope to hear from you soon!
Rating: 
1 2 3 4 5
Submission Date: 
5 months 5 days ago

Problems with the pump delivery system- repeatedly

Review Questions: 
Received as a Free Sample: No
Review Text: 
I just finished trying to fix the pump on the 4th bottle of this product that i've purchased. Each one works for about 2/3rds of the bottle, and then the pump stops returning when I push it down. The only thing I can do is to pull it manually back up- hurts my fingers and should not be happening. Once maybe, but 4 times in a row!?!?! I expect much better from Johnson & Johnson
Nickname: 
mark
Location: 
Danville

mark Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Service 5 months 4 days ago
We appreciate you bringing this to our attention. We wouldn't expect this from our pumps and we'd love to gather more information to pass along to our quality team. When you have a chance, give us a call at 1-866-428-3366. We're available Monday-Friday from 9am to 5:30pm ET. We look forward to speaking with you and seeing how we can improve our products.
Rating: 
1 2 3 4 5
Submission Date: 
6 months 2 weeks ago

I love this facial wash

Review Questions: 
Received as a Free Sample: No
Review Text: 
I love this gentle facial wash. I don't wear makeup and I have normal skin. I have a teeny bit of red in 2 places so, that's why I bought it. I have never had any adverse effects from using this and I have had redness from more expensive products which were harsher. Purity from Philosophy had a tendency to make my face red but Aveeno Calming Foam is so gentle. What I also like is that I exercise in the AM and I love to be able to wash my face when I get home. I also wash my face after a shower at night. I know the caution about washing one's face too much but using this product doesn't seem to be a problem because of its gentleness. The pump will stick in the down position sometimes but I just use my thumb to pop it up while I'm gripping the bottle. I think it's affected by the foam getting on it but it's not really a problem. Just wash and dry the pump after using.
Nickname: 
sandybeach
Location: 
Virgnia

sandybeach Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Care 6 months 2 weeks ago
Hi there! Thanks for your review. We're sorry to hear about the issues you're having with our pump and we'd like to help! Please give us a call at 1-866-428-3366. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
6 months 3 weeks ago

Nice, Gentle Cleanser

Review Questions: 
Received as a Free Sample: No
Age: 18 to 24 years old
Review Text: 
I have acne-prone, combination skin and decided to try this cleanser. I preferred using this as a morning cleanser; two pumps are enough to wash my face. I used it as an evening cleanser initially and would use three pumps if I wore makeup that day. I don’t have pH strips, but in 2014, petrified from imgur measured it to be 5.5 (without water) or 6.5 (with water). I started using this cleanser in May 2017, so it could last over one year with regular use. I noticed when it was nearly empty, the dispenser would stay depressed, but it was easy to pop back up again. I have a new bottle, but this isn’t my favorite cleanser. I wouldn’t repurchase.
Nickname: 
Jay2018
Location: 
Houston, TX

Jay2018 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Care 6 months 3 weeks ago
Thanks for your feedback, Jay2018! We'd love to hear more about your experience. Please give us a call at 1-866-428-3366. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!
Rating: 
1 2 3 4 5
Submission Date: 
7 months 1 week ago

Helped with my 12 year olds son face overall!

Review Questions: 
Received as a Free Sample: No
Age: 45 to 54 years old
Review Text: 
My son was struggling with acne and started a prescription cream that helped but then it flared up again. A friend recommended this as it helps her, OH MY it made a difference after one use. We researched a bit and it contains FeverFew which aids with inflamation. He is SO happy and I started useing as well. Thank goodness for this product and friends to help out friends!
Nickname: 
AP123
Location: 
Saint Joseph

AP123 Ratings

Overall: 

1 2 3 4 5