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AVEENO® Skin Relief Body Wash

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Product Ratings & Reviews (73 reviews)
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73 reviews 61 out of 73 (84%) recommend this product Write a review

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4.4
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 3 days ago

This is NOT an improvement!

Review Text: 
WHY???? As a person who has just completed chemo and radiation for cancer, I can say unequivocally that this is not an improved product. The Aqua version was designed for sensitive, ITCHY, dry skin which is what I have ended up with as a result of my treatments. The new version does NOT help with itchiness at all. In fact I only found out this morning that this replaced the aqua top version because I kept ordering the aqua and kept ending up with the blue! I'm so disappointed and so is my poor body!!! Is there anywhere I can obtain overstock of the aqua top Aveeno???
Nickname: 
Peggy
Location: 
Archer

Peggy Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Service 2 weeks 3 days ago
Thank you for writing this review. We wouldn't expect this product not to help with itchiness and we'd like to learn more about your experience. Please give us a call at 1-866-428-3366. We're available Monday-Friday 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 12 hours ago

Hives

Review Questions: 
Age: 45 to 54 years old
Review Text: 
WHY?????????????? You changed it and made it the worst. I've used this body wash for years. I didn't break out in hives and I loved that fact that it was unscented. My skin also became the smoothest it's ever been. Now I can't use it because I DO break out in hives and the scent is terrible! I wouldn't recommend this to my enemy. If it's not broke don't fix it!!! Shelley
Nickname: 
Shelley
Location: 
Minneapolis

Shelley Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Care Center 1 month 1 hour ago
We're sorry to hear of your most recent experience with this product, Shelley. Since we value your feedback, we'd like to learn more. When you find a moment, we'd like to speak with you over the phone, so it would be great if your could give us a call at 1-866-428-3366. Someone will be available to talk anytime Monday through Friday, 9 AM to 7 PM ET. We look forward to hearing back from you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 day ago

Nooooo! Why did the formulation change!?!? Unusable now :(

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I've loyally used the previous formulation of Aveeno's fragrance free body wash for years, probably close to a decade. I LOVED it and it is the ONLY body wash that I could find that didn't give me a migraine from the scent or break me out in hives. I was so incredibly disappointed to discover that they've changed the formula and now it has a very sharp chemical smell. I can't speak to it's itchiness/dryness/hives that other reviewers have commented on since I didn't buy a new bottle after smelling it and getting an instant headache. I don't know what I'm going to do when I run out of this last bottle of the old formulation. So sad :(
Nickname: 
Dana
Location: 
Portland

Dana Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Care Center 1 month 1 day ago
It means a lot to us to know how much of a fan you have been, so please know your feedback is taken to heart. We'd like to learn more about your previous and most recent experiences with this product, so if you find a moment, we'd love to speak with you over the phone. Please give us a call at 866-4AVEENO (866-428-3366) anytime Monday through Friday, between the hours of 9 AM to 7 PM ET. We look forward to hearing from you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Allergic reaction on my neck and chest!!!

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I have been using Aveeno skin relief (old formula) for over 4 years now. I purchased the new & improved Aveeno skin relief and broke out in a rash within a day of using it. I don't understand why the ingredients had to change. If it wasn't broken, why "fix" it? I want the old product back. Until then, I'll be using something other than Aveeno.
Nickname: 
Kwill24
Location: 
Boiling Springs

Kwill24 Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Service 1 month 1 week ago
Thank you for writing this review. We wouldn't expect this product to cause a rash, and we want to learn more about your experience. Please give us a call at 1-866-428-3366. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 3 weeks ago

Allergic Reaction

Review Questions: 
Age: 25 to 34 years old
Review Text: 
I have highly sensitive skin, and have used Aveeno Skin Relief body wash and lotion for years. I have found it to be one of the best products for my skin. When I tried the new formula however, I had an allergic reaction. My skin was very red, itchy and had a burning sensation at times. I recommend looking at the ingredients before using if you have know skin sensitivities or allergies.
Nickname: 
Anonymous
Location: 

Anonymous Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Care 1 month 3 weeks ago
We appreciate your review, and we're so sorry to hear that you experienced an allergic reaction while using this product. This isn't typical, and we'd like to learn more. Please call us at 1-866-428-3366, Monday-Friday, between 9am-7pm ET. We hope to hear from you soon.
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 6 days ago

Dry and itchy

Review Text: 
What a shock ! No warning product changed ! Skin relief body wash has left me dry and itchy ! What a bunch of bone heads ! This is only proof that you penny pinching jerks don't care about me or anyone ! At least say it's been changed on the label !!!! I have been using this for Years and have really been let down by you all ! Good by and Have fun running company into the ground!
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Location: 

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Service 2 months 6 days ago
Thank you for writing this review. We wouldn't expect this product would leave you dry, and itchy. We'd like to learn more about your experience. Please give us a call at 1-866-428-3366. We're available Monday-Friday, 9AM-7PM EST. We look forward to speaking with you!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

New formula Irritating to skin

Review Questions: 
Age: 45 to 54 years old
Review Text: 
I've been using the unscented body soap for years and loved it. The "new and improved" is far from it. A. It smells like chemicals and B. It burned my face the first time I washed with it. I thought perhaps it was a fluke production error, so I purchased another bottle. No-you've changed your formula and it is terrible. Will not use again and will not recommend. So disappointed.
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Location: 

Ratings

Overall: 

1 2 3 4 5

Client Responses: 
Response from Johnson and Johnson, Aveeno, Consumer Service 2 months 1 week ago
Thank you for writing this review. We wouldn't expect this product would cause your face to burn. We'd like to learn more about your experience. Please give us a call at 1-866-428-3366. We're available Monday-Friday, 9AM-7PM EST. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

My very dry skin is gone with New and Imporved Aveeno Active Naturals Skin Relief body wash.

Review Text: 
I have very sensitive skin and buy all fragrance free products. I LOVE this product. So much so, that I accidentally bought the one that did not say New and Improved and took it back. I only wanted the one that I knew I was happy with. It was harder to find, but, I did not care. This one works for me. I have even stocked up.
Nickname: 
Loretta99
Location: 
Grove City

Loretta99 Ratings

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1 2 3 4 5

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